Salesforce Business Analyst

Salesforce Business Analyst

The Salesforce Business Analyst is responsible for ensuring the business makes better decisions through collection and usage of data. Ensures business data and analysis requirements are met by properly applying data concepts, including data structures, collection and cleansing, and structured and unstructured data analysis and reporting. Ability to collect, analyze, manipulate, and report on company.

Essential duties and responsibilities include the following:

• Performs ad-hoc, strategic analysis of structured and unstructured data across multiple data sources
• Develops data structures and pipelines to organize, collect, cleanse, and standardize data to generate insights and addresses reporting needs.
• Defines data requirements and gathers and validates information, using judgment and statistical tests.
• Utilizes programming and analytical tools, including open source programs including SAS, SQL, NetSuite, or similar relational database tools to formulate models and/or extract insights. Well versed in knowledge of creating algorithms, identifying patterns and insights from structured and unstructured data sets utilizing graphs, trees and/or other data representation techniques as required.
• Identifies and troubleshoots data integration and integrity issues in cooperation with the appropriate company business units; Designs work flows and procedures.
• Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve business performance.
• Develops ad-hoc analytics and reporting based on analysis of existing data sources, utilizing a variety of tools (i.e. Conga Composer, Salesforce, Tableau).
• Exhibits analytical rigor, judgment, and ability to present a comprehensive 'data story' to multiple levels of the organization.