Customer Service Representative

This mid-level Customer Service Representative role exists because Lockheed Martin is done leaving Gaithersburg revenue on the table. At Lockheed Martin, a part-time Customer Service Representative earns $76,000 - $104,000, owns meaningful projects, and grows with a team that ships fast. Key Responsibilities Script the webinar that fills the sales marketing top of funnel Run discovery calls that uncover budget without asking for it Wire Customer Journey Mapping and Omnichannel Support together so marketing hands sales clean leads Conduct market research to uncover trends shaping the sales marketing space Read the room on every mid-level call and adjust the close Build territory plans that maximize coverage across Gaithersburg, MD Grow brand awareness through People Management and Public Speaking initiatives What You'll Bring Comfort being accountable for a hardworking outcome in a part-time role Demonstrated knack for making the deeply-bought-in feel manageable A communicator who writes the meeting recap nobody asked for but everyone reads Real Jira Service Management chops, plus the Empathy curiosity to keep growing Confident communicator across email, calls, and in-person meetings Track record that proves you can underdog-spirited ship under deadline pressure Think of Lockheed Martin as the empathy-led engine behind some of the most trusted sales marketing products on the market. We swap Customer Journey Mapping and Empathy tips over lunch because nobody here pretends to know it all. Our $76,000 - $104,000 package travels with real mentorship, a growth ladder you can see, and the flexibility to clock in from Gaithersburg or home. The req cycled to active again moments ago for the Gaithersburg office. #J-18808-Ljbffr