Urban Park Ranger IV

Urban Park Ranger IV The Highlands Ranch Metro District is seeking an experienced Urban Park Ranger IV to serve as a senior field park ranger within the Urban Park Ranger Program. This position is ideal for an experienced park ranger, law enforcement professional, or public safety professional who enjoys working with others while remaining actively engaged in field operations. This position is an in the field position focused on outreach and education, enforcement of rules and regulations for the Metro District, and providing support to Rangers and staff as needed. About the Urban Park Ranger Program Highlands Ranch Urban Park Rangers are responsible for outreach and education, rules enforcement on more than 2,600 acres of open space, 68 miles of trails, 26 parks, and numerous other recreation facilities. Rangers promote safe and enjoyable public spaces through education, customer service, community engagement, resource stewardship, and consistent enforcement of Metro District rules and regulations. Rangers conduct proactive patrols, investigate violations, issue warnings, parking citations, and criminal summons when appropriate, prepare reports and case documentation, work closely with partner agencies, and rely on outreach and education first to resolve public safety and resource protection concerns. The Urban Park Ranger Program works collaboratively with the Douglas County Sheriff's Office, South Metro Fire Rescue, Colorado Parks and Wildlife, Douglas County Animal Services, and other regional partners to provide quality services to the Highlands Ranch community. Your Role Working alongside fellow rangers, you'll help coordinate daily operations, assist in training newer staff, provide technical expertise, and promote consistency in customer service, rules enforcement, and field decision-making. What You'll Do Promote voluntary compliance through communication, education, and problem-solving. Lead by example through professionalism, integrity, and exceptional public service. Assist in the training of new Rangers while supporting ongoing professional development. Patrol parks, trails, open spaces, and District facilities. Enforce Metro District rules and regulations through education, warnings, parking citations, and criminal summons when appropriate. Prepare reports, citations, summons, and supporting documentation. Respond to visitors' concerns, complaints, emergencies, and requests for service. Coordinate with Douglas County Sheriff's Office, South Metro Fire Rescue, Colorado Parks and Wildlife, Douglas County Animal Services, and other partner agencies. Assist with special events, emergency response, and operational planning. Support supervisors/managers by identifying training needs, recommending process improvements, and promoting consistent field practices. We're Looking for Someone Who... Balances education, customer service, and regulatory enforcement. Exercises sound judgment and remains calm under pressure. Build trust with coworkers, partner agencies, and the public. Communicates professionally and respectfully. Takes initiative while supporting the goals of the team. Demonstrates integrity, accountability, and a commitment to continuous improvement. Experience That Transfers Well Experience in the following areas is highly valued: Park ranger operations Law enforcement or public safety Visitor services and public engagement Rules enforcement Report writing and case documentation Issuing citations, parking violations, or summons Conflict resolution and de-escalation Field training Working collaboratively with partner agencies Why Highlands Ranch? This is an opportunity to become a respected member of the Highlands Ranch Metro District team within a professional Urban Park Ranger Program that values service, stewardship, and collaboration. You'll help shape daily operations, assist in training future rangers, and strengthen partnerships with regional public safety agencies, all while remaining actively engaged in the field. Join Our Team If you're an experienced field professional who enjoys outreach and education, solving problems, and serving your community, we'd love to hear from you. Work Schedule This is a full-time position working 40 hours per week, with days and hours varying. The work schedule will vary from Monday through Sunday with the daily workday varying between 6:00a.m. to 9:00 p.m. Due to the nature of this position, work hours are dependent on weather conditions, season, projects, events and programs, meeting and/or staffing levels and will include evenings, early mornings, and weekend hours. May be required to work holidays as staffing needs dictate. Regular and predictable attendance is an essential function of the job. Our Benefits At Highlands Ranch Metro District, we prioritize your well-being and recognize the importance of a work/life balance by offering outstanding benefits: Health & Retirement! 100% paid employee-only medical insurance premiums 100% paid employee-only dental & vision insurance premiums 100% paid life and accidental death & dismemberment insurance premiums 100% contribution match for the pension plan Up to 6% contribution match for the optional retirement plan Flexible Spending Account (FSA) options for additional medical expenses Work/life Balance! 80 hours of paid sick leave (renewed each year on work anniversary) 10 paid holidays in 2025 200 hours of medical leave 80 hours of vacation leave accrual each year, increasing after five years Wellness & Improvement! Employee Assistance Program (EAP) for confidential support, guidance, and resources for employees and their families Up to $2,000 a year for education reimbursement Highlands Ranch Community Association recreation center pass for a discounted fee Saving, Planning & Other! Optional 457 deferred compensation plan to help employees plan for their retirement. Generous stipend for personal cell phone and vehicle use Discounts for employees on over 1,000 products and services Application Information Visit our career center at highlandsranch.org/apply to see full job description and submit applications. Applications will be accepted for at least two weeks or until the position is filled. Pre-employment screening includes background check, illegal substances screening and motor vehicle record check. Highlands Ranch Metro and Centennial Water & Sanitation Districts