Business System Analyst

Business System Analyst

Ashley Furniture Industries Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries.

Join our team and utilize leading-edge technology to configure, develop, deliver and support applications for our business in areas such as Wholesale, Retail, and Digital Commerce and you will be part of challenging projects to build and support technical solutions for rapidly growing business needs. Our IT team combines a highly skilled workforce, the most advanced equipment available, and incredible computer optimization to create one of the most agile operations in the industry!

The Business Systems Analyst (BSA) serves as the primary interface between business partners and technology teams to deliver scalable technical solutions that align with business initiatives. The BSA plays key roles across many disciplines within the software development lifecycle, including requirements gathering, documentation, analysis, design, and testing. The BSA is responsible for aligning project delivery with technology and business strategies.

This section describes the primary /essential responsibilities that this job performs.

• Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
• Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following as needed: functional requirements through the Business Requirements Document (BRD), Dev Ops use cases, Graphical User Interface (GUI), screen and interface designs.
• Collaborate with developers and subject matter experts to establish the Business vision and analyze tradeoffs between usability and performance needs.
• Perform system set-up, configuration, administrative duties and testing.
• Suggest best practices and opportunities for improvement through automation.
• Be the liaison between the business units, technology teams and support teams.
• Manage internal communications during major incidents to all key internal stakeholders and have the ability to translate business processes to technical services and vice-versa.
• Develop Update user manuals associated with the applications and conduct user training as needed.
• Maintain reference documentation that includes definition and source of data elements.
• Demonstrate the Company's Core and Growth Values in the performance of all job functions.

This section describes the secondary responsibilities that this job performs.

• Maintain reliable attendance.
• Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
• Complete other assignments and special projects as requested.

Experience in corporate sales, Wholesales, B2B, Retail, Supply Chain (Preferred)

3-5 years minimum in a BSA position

Understand SQL, IT background

Strong in scrum agile, ceremonies.