Business Systems Analyst

Business System AnalystV2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!Job DescriptionBusiness System Analyst - Responsible for reviewing, analyzing, and evaluating business systems and user needs for Technical Service Operations - Parts Technical Development. Parts Technical Development is responsible for the breakdown of the Service Bill of Material, as well as spare Parts Catalog Authoring.Lead initiatives pertaining to security administration, system enhancements and Integration; including the creation, testing, and validation of solutions, project management tracking, and implementation related to the Service Bill of Material and Supplier Bill of Material Systems.Maintaining the QLIK Sense dashboards, running data queries and creation of AI tools.RequirementsTechnical Degree bachelor's degree (IT, Computer Science, Automotive Technology etc.)2-7+ years' experienceLogical understanding of system flows and the ability to formulate parallel business strategies and solutionsPossess skills to write detailed descriptions of user needs, program functions and steps required to perform certain operationsWork in close conjunction with ICT (Information Communications Technology) and consulting organizations on solutions and user-supportAbility to support integrated vehicle projects with other international business regionsMust be proficient in Microsoft Office Tool Suite and familiar with DatabasesHigh level of working knowledge using MS Excel including spreadsheets, data reporting, formatting and pivot tablesWorking knowledge of Google G-Suite tools and applicationsPossess strong Communication and Presentation skills with an energetic customer focus to deliver results within a team environment.Must be self-motivated, organized, innovative and solution oriented.Automotive vehicle systems, dealer business systems and/or Bill of Material knowledge preferredClient Systems:Service Bill of Material (SBOM)Supplier Bill of Material (MODEL)Critical fixes and ImprovementsICT work Prioritization/Change ManagementRequirements & User acceptanceCatalog Authoring (SAE)Supplier ManagementCritical fixes and improvementsRequirements & User acceptanceStarPartsCritical fixes and ImprovementsMedia EscalationsAccess RequestsICT work prioritization/Change ManagementRequirements & User AcceptanceAccessoriesAccessories AnalyticsCall VolumesIssues and Escalations (JIRA)MPMS Integration to SBOM3rd Party data sharing ex: Snap on etc.DDL System ManagementData Interfaces from EMEA to NAFTACritical attribute mappingsProjects (As required)Auto maintenance of UsagesTraining Course RewriteV2Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.