Collections Investigator

Job Code: R41350 Full Time Salary Range: $52,159.00 - $75,631.00 Notice to Colorado Applicants: In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

MISSION STATEMENT

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution, support for families, litigants, and victims, client rehabilitation, and meaningful community engagement.

STATEMENT OF DUTIES

Summary of Job Classification: Administers, enforces, and collects all restitution, fines, and costs ordered by the Court in traffic, misdemeanor, juvenile delinquency, and felony cases; responsible for prioritizing collection of restitution, client stability, and revenue recovery; implements assertive collection techniques with professionalism and integrity.

ESSENTIAL FUNCTIONS

Administers, enforces, and collects restitution, fines, and costs ordered by the Court. Conducts complex investigations and skip‑tracing using various databases and tools to locate, investigate, and contact persons owing money; analyzes documentation and other information provided or found through research. Interviews defendants and associated parties required to pay financial assessments; determines eligibility and ability for planned payments; establishes payment plans that mutually benefit the client, courts, and victims. Assists defendants, public, victims, other court staff, attorneys, probation, employers, and other government agencies in resolving complex procedural concerns, account discrepancies, and providing resolution options for customer complaints and other difficult inquiries. Monitors, resolves, executes, and tracks delinquency using the various collections reports. Prepares and issues past due notices, attachment of earnings, writs, liens, filing of special reports, probate claims, and referrals to private collection agencies; executes, implements, and monitors authorized collections enforcement actions by collaborating with probation and other agencies. Assists in the development, implementation, and oversight of local policies, standard operating procedures, and programs for the Collections Department; evaluates the effectiveness of policies and procedures and reports on them. Completes special duties, projects, and tasks; participates in training and committee meetings. Attends meetings and trainings as required. Performs other duties as assigned. Position works in‑person. Hours: 8:00 a.m. – 5:00 p.m. (with lunch break).

MINIMUM QUALIFICATIONS

High school diploma or G.E.D. (or equivalent). Additional relevant work experience may be substituted on a year‑for‑year basis for the required formal education. 3 to 5 years of experience in client supervision, financially related work, or judicial experience. None. Physical Effort Requirements: Sedentary work with occasional exertion up to 10 pounds; frequent negligible force; may involve lifting, carrying, or moving objects; positions are generally sedentary. Work Environment: Good, relatively free from unpleasant environmental conditions and/or hazards. Work Location: Office or similar indoor environment; confined space. Exposures: Interaction with hostile or irate individuals, individuals with known violent backgrounds, communicable diseases. #J-18808-Ljbffr Colorado Judicial Branch