Underwriting/Operations Assistant - Contrac Pac Package (Tempe, AZ or Peoria, IL)

About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. Position Purpose Support Underwriting by creating policy documents, ensuring compliance with regulatory requirements, ordering inspections and premium audits, maintaining electronic underwriting files, soliciting renewal transactions, and providing basic operational support for the Contra Pac Package underwriters. Principal Duties & Responsibilities Create policy documents which represent the insurance transaction bound by the underwriter. Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction. Order inspections, premium audits, and loss runs as required. Maintain electronic and/or physical underwriting file. Solicit renewal transactions. As necessary, re-format data for import into front end system. Provide basic operational support for the product line’s underwriters. As requested by underwriters, develop underwriting information from the internet and other data sources. Education & Experience Typically requires a high school diploma; associate degree preferred. 2+ years of related experience for consideration. [OR] equivalent level of education and experience. Direct commercial insurance experience preferred. Knowledge, Skills, & Competencies Ability to follow operations procedures as outlined by the Operations Manager. Ability to meet processing deadlines with minimal error. Ability to manage a variety of projects, both long- and short-term simultaneously. Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes. Accurate data entry. Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets. Compensation Overview The base salary range for the position is $22.77 - $31.31 per hour. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Total Rewards Annual bonus plans Employee stock ownership plan (ESOP) 401(k) — automatic 3% company contribution Annual 401(k) and ESOP profit‑sharing contributions (up to 15% of eligible earnings) Paid time off (PTO) and holidays Paid volunteer time off (VTO) Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Comprehensive medical, dental and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness, & accident insurance for purchase Short-term and long-term disability benefits Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support initiatives aimed at increasing diversity in the insurance industry. RLI is an equal‑opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. RLI encourages employees to pursue professional development in insurance and job‑related areas. We provide educational opportunities that help employees enhance their skills and advance their careers. We cover the cost of most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. #J-18808-Ljbffr