Telemarketer - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off

Telemarketer Iris Lopez Insurance Agency, Inc. (Miami, FL)

ROLE DESCRIPTION:

As a Telemarketer for Iris Lopez Insurance Agency, Inc., youll help us connect with prospective and existing customers in a respectful, customer-first way. Youll place outbound calls to introduce our State Farm insurance options, gather helpful information, and schedule appointments so our team can provide personalized guidance. Your role significantly supports our daily operations and contributes to customers success by helping ensure the right conversations happen at the right time.

WHY THIS TEAM:

We put customers firstlistening carefully, communicating clearly, and making it easier for people to understand their options. We believe strong service starts with treating people with respect, whether theyre a current customer or someone just getting started.

RESPONSIBILITIES

• Make outbound calls to prospective and existing customers to introduce State Farm insurance products and services.
• Identify and qualify leads by gathering relevant customer information for the sales team.
• Answer basic questions and provide initial information about insurance options (as permitted by licensing and training requirements).
• Follow up on leads generated through marketing campaigns or referrals to schedule appointments for licensed agents.
• Maintain and update database with prospect and interaction details.
• Ensure all communications follow State Farm guidelines and compliance standards.
• Provide regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS

• Previous telemarketing or outbound sales/calling experience preferred (insurance experience is a plus).
• Strong communication and persuasion skills.
• Ability to learn databases quickly.
• Basic understanding of insurance productsor willingness to learn.
• Professional, courteous telephone presence.
• Ability to handle rejection and stay motivated.
• Strong organizational skills to manage and track multiple leads.
• A goal-oriented mindset with a commitment to supporting the agencys growth.
• Bilingual - English and Spanish.

Equal Opportunity Employer

Iris Lopez Insurance Agency, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.