Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2023 and has quickly grown into a close-knit team of seven who work together to help customers protect their future. Before becoming an agent, I was a business owner providing financial services to small businesses, which gave me a strong foundation in entrepreneurship and customer-focused solutions.

Im originally from El Salvador, married with five kids, and very family-oriented. I graduated from Georgia Tech with a degree in engineering and have always had a passion for helping people build a strong financial future. That purpose-driven mindset shapes the way I lead our team and serve our customers.

We offer life insurance, PTO, a 401(k), and licensing reimbursement to support our teams long-term success and work-life balance.

Our culture is collaborative, energetic, and close-knit. We enjoy working together and having fun as a team, but we also set high standards for what we can achieve together. Were looking for someone who thrives in a team environment, is motivated to succeed, and wants to be part of a group that pushes each other to be their best. If youre looking for a supportive, high-expectation environment where you can grow and make an impact, this could be a great fit for you.

ROLE DESCRIPTION:
Mauricio Interiano - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.