Senior Support Engineer - Fab Services

Senior Support Engineer - Fab Services

Color imaging engineer focusing on color science and perceptual image quality for camera imaging systems. The engineer will design and execute perceptual studies, characterize color performance, develop and validate color correction/tuning solutions, and translate experimental findings into actionable recommendations for camera tuning and algorithm development.

Key Responsibilities

• Design and execute perceptual studies in lab and field environments, including protocol design, observer management, data collection, and statistical analysis.
• Perform color characterization and measurement across varied lighting conditions; develop and benchmark measurement methodologies for color attributes (e.g., CCT, color reproduction, white balance).
• Develop, validate, and iterate on color correction and tuning solutions; analyze trade-offs across competing image-quality dimensions.
• Build and apply mathematical models to fit experimental data (e.g., regression and curve fitting); evaluate model quality and generalization.
• Capture and analyze images and videos under varied scene and lighting conditions; prepare matched device configurations for subjective evaluation.
• Identify color-related artifacts and contribute to root-cause analysis in collaboration with tuning and algorithm engineers.
• Document studies and findings in clear, well-illustrated reports with linked datasets and reproducible analysis; present results to cross-functional partners.
• Partner with image quality, tuning, algorithm, and product engineering teams to translate study outcomes into product decisions.

Required Qualifications

MS or PhD in Color Science, Imaging Science, Optics, Vision Science, or a closely related field -- or BS in EE/ECE/CS/Physics with demonstrated color-science project experience. Solid foundation in colorimetry and color science: CIE color spaces (XYZ, Lab, LCh), color appearance models, white balance, color temperature, ΔE metrics. Hands-on experience designing and conducting perceptual experiments with human observers, including statistical analysis of subjective data. Proficiency with Python/Matlab for data analysis, modeling, curve fitting, and visualization Strong analytical and problem-solving skills; clear written and verbal communication for cross-functional reporting.

Skill Requirements

• Strong understanding of Fab services and related support processes
• Familiarity with troubleshooting methodologies and ticketing systems
• Good knowledge of documentation practices and process standardization
• Basic understanding of customer service principles and practices

Other Requirements

• Optional but valuable certifications in IT service management (e.g., ITIL Foundation)
• Recommended certification in relevant Fab services technologies or tools

Compensation and Benefits

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.