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Senior Technical Support Engineer - Customer Advocate (Redwood City)

$104.7k - $178k

ServiceNow, Inc.

ServiceNow, Inc. is seeking an experienced technical support engineer in Santa Clara, California. This role demands expertise in customer support and technical guidance for the Veza platform, requiring 5+ years in a related field and knowledge of cloud security practices. The ideal candidate will effectively manage product issues and collaborate with diverse teams to ensure top-notch customer satisfaction. Compensation ranges from $104,700 to $178,000 based on qualifications and skills, alongside comprehensive benefits. #J-18808-Ljbffr ServiceNow, Inc.

Vacancy posted 4 days ago
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