Facilities Manager, Worldwide Grocery & Development

Join us as we redefine the future of physical retail! Our goal is to be Earth’s most customer-centric company and we’re just getting started. Amazon's Worldwide Grocery Stores - Grocery & Development team is seeking a Facilities Manager who will lead the maintenance program in their region. This position will be part of an exciting, fast moving and growing business team. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team that works cross-functionally between Store Design, Store Operations, Store Construction, Tech, Food Safety, and Amazon vendors. If you thrive in an ever-changing environment, then we want to talk to you. This position will closely manage all aspects of maintenance in order to ensure stores maximize equipment uptime and reliability. Critical to success is ensuring high quality and standards within maintenance processes. Oversight of vendor performance is critical. This position involves direct contact with both internal and external stakeholders, and this candidate must have a professional demeanor and ability to communicate effectively with business partners at every level, including upper management. Our ideal candidate is super detail-oriented and able to work back from our customer needs. This person is a self-starter, and a creative, critical thinker. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. The right person for this position will take ownership of their work, display a great deal of initiation, and possess sound judgment, a great business acumen. Key job responsibilities Ensure safety policies and procedures are followed within maintenance practices for both contractors and team members. Visit all facilities within the assigned region to ensure those facilities are operating efficiently and be available for on-call support. Own financial budget and reporting. Implement and verify proper use of the Computerized Maintenance Management System (CMMS). Provide recommendations on future capital expenditure and required projects for the assigned region and ensure timely completion. Ensure root cause of issues and solutions are implemented in the region to reduce maintenance work orders and repeat issues. Ensure a culture of continuous improvement and value engineering to capture cost avoidance savings. Build relationships with our retail partners. Ensure the right third party is dispatched to the store at the right time and makes the proper repairs to get the store operating optimally. About the team This role reports to the Southeast Facilities Team supporting the Southeast Retail Operations region. BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. #J-18808-Ljbffr