Manager, Sales Development

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user‑friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self‑care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. Boulevard is looking for a Sales Development Manager to lead a high‑impact, sales‑focused team of Sales Development Representatives across the U.S. This role is responsible for developing and executing a forecasting strategy while continuously educating and coaching outbound SDRs to ensure over‑performance against quotas and key performance metrics. This person will develop leaders, future Account Executives, and help Boulevard’s sales strategy; all while instilling a strong culture of accountability, learning, and performance. What You’ll Do Here Create a high performing SDR team that hits daily, weekly, monthly and quarterly metrics and is held accountable to all goals and accurately forecasts weekly, monthly, and quarterly attainment to the leadership team. Continue to focus on quality of opportunities and work with Account Executive counterparts to achieve growth goals. Work with the enablement teams to continue to educate members of the SDR org to identify, contact, and create qualified opportunities. Ensure SDR team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s, via Gong feedback, and live coaching. Work closely with the Demand Gen and marketing team to provide feedback on leads and campaigns. Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging to convert inbound interest into qualified pipeline. Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes. Effectively execute monthly business reviews (MBR) on areas of improvement and plans to execute based on metrics from the prior month. What You’ll Need To Thrive You have a strong track record of running high-performing sales teams and have a history of coaching your direct reports to be consultative professionals. You motivate your team of sales professionals through appropriate levels of support, guidance, coaching, accountability, and praise. You prefer to use data to strengthen your recommendations and decisions, but you’re an expert in communicating the story of the data in an approachable and understandable way. You have a track record of driving impactful initiatives and successfully owning business‑critical workflows, projects, relationships, and key responsibilities. This role requires constant enablement on new products, sales skills & processes, cold call and communication skills as well as CRM and prospecting tools experience. You will be directly partnering with the leaders in Sales, Marketing, Enablement, Operations and Recruiting teams. Minimum of 2 years experience leading a sales or sales development team within a SaaS or technology space. Experience with SFDC and sales tools such as Outreach, Gong.io and LeanData. Experience building enablement and onboarding plans in a successful, high‑growth environment. Ambitious and motivated, ability to work independently in a fast paced, rapidly changing environment and demonstrated ability to take initiative and lead a project from idea to successful execution with minimal guidance. Consistent history of implementing successful programs and training that supplement SDR growth and pipeline generation. Proven track record of hitting KPIs, daily/weekly expectations and goals. Demonstrated ability to work effectively cross-functionally with sales, marketing, enablement and product marketing. Excellent written and verbal communication, presentation and facilitation skills and experience maintaining relationships with internal and external stakeholders. (Nice to have) Experience with sales methodologies such as Challenger or Force Management, as well as sales concepts/principles like BANT, MEDICC. (Nice to have) Experience within the beauty, aesthetics, or self‑care industry. How We’ll Take Care Of You Your starting total cash compensation for this role is between $122,500 - $175,000 depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you, Boulevard is here to make sure you’re always at the top of your game emotionally, mentally and physically. ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. Take a break whenever you need with our flexible vacation day policy. Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. Family planning resources and specialized support programs. Equity: get ahead on the ground floor and grow with Boulevard. Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender identity or expression, veteran status or any other status protected under federal, state or local law. #J-18808-Ljbffr