Senior Enterprise Business Systems Engineer

Role Description

We're hiring a Senior Enterprise Business Systems Engineer to develop, integrate, and optimize the platforms that power Nasuni's Go-to-Market operations. Salesforce is the core CRM. You'll work across Salesforce and a modern GTM technology ecosystem — including platforms like HubSpot, Workato, Fivetran, and Snowflake — to build solutions that are scalable, well-engineered, and ready for what comes next.

What comes next is a shift toward headless, automation-centered CRM — composable, API-first, and designed for the agentic era. We're moving beyond monolithic CRM toward an intelligent, event-driven GTM platform where autonomous agents, real-time data flows, and human decision-makers work together. You'll be a key engineer building that future.

This role is for someone who sees CRM not as a record system but as the nerve center of a modern revenue engine.

What You'll Do

• Salesforce Development
  • Develop and maintain scalable solutions using Apex, Lightning Web Components, Salesforce Flow, Platform Events, and APIs.
  • Build toward a composable CRM model — decoupling business logic from UI, favoring APIs and events, and enabling agentic workflows across the GTM stack.
  • Reduce technical debt, improve performance, and enforce engineering best practices across the platform.
• Integrations & Automation
  • Collaborate with integration engineers to design and build connections between Salesforce and the broader GTM ecosystem using Workato, REST APIs, webhooks, and platform events.
  • Develop and maintain Salesforce-side integration patterns — event-driven triggers, API endpoints, data mapping, and error handling — that support enterprise-grade reliability.
  • Partner on automation workflows that span multiple platforms, contributing CRM expertise to cross-functional integration initiatives.
• GTM Technology Ecosystem
  • Support and develop integrations across a modern revenue technology stack, including Salesforce, HubSpot, Fivetran, Workato, and Snowflake — as well as tools like Gong, Clari, 6sense, Qualified, Gainsight, Outreach, LeanData, and others.
  • Partner with Revenue Operations, Marketing Operations, and Customer Success to keep tools optimized, data flowing cleanly, and reporting trustworthy.
  • Contribute CRM and platform expertise as new tools are evaluated, onboarded, and integrated into the stack.
• Data & SQL
  • Write and optimize SQL queries for data analysis, reporting validation, troubleshooting, and data quality investigations related to CRM and GTM systems.
  • Collaborate with the data warehousing team on Snowflake integrations, ensuring CRM and GTM data flows cleanly into the warehouse for reporting, attribution, and BI.
  • Support data governance initiatives — deduplication, enrichment, and lifecycle management — across the CRM and GTM ecosystem.
• Delivery & Operations
  • Own technical delivery from design through deployment. Write specs, test plans, and deployment runbooks.
  • Troubleshoot production issues and drive root cause analysis.
  • Manage CI/CD pipelines and deployment automation using Gearset and Git.
  • Mentor fellow developers through code reviews and technical guidance.
• AI & Automation
  • Use AI-assisted development tools to accelerate engineering while maintaining code quality and ownership.
  • Identify opportunities for AI-enabled automation — agentic workflows, intelligent routing, predictive operations — with appropriate governance.
  • Contribute to Nasuni's vision of an agentic GTM platform where AI agents augment routine revenue operations.

Qualifications

• 7+ years in enterprise application engineering, including 5+ years of Salesforce development.
• Deep hands-on experience with Salesforce Sales Cloud, Service Cloud, CPQ, and Experience Cloud.
• Strong Apex, LWC, Salesforce Flow, and Salesforce API skills.
• Experience designing and supporting integrations between Salesforce and other SaaS platforms in a GTM ecosystem.
• SQL proficiency — comfortable writing queries for data analysis, troubleshooting, and reporting validation.
• Experience with REST APIs, event-driven integrations, webhooks, auth protocols, and data sync patterns.
• CI/CD and Git-based development (Gearset or similar).
• Salesforce Platform Developer I + Administrator certifications.
• Bachelor's in CS, IS, or equivalent professional experience.

Preferred

• Experience with Workato or comparable iPaaS platforms (recipes, connectors, error handling, API management).
• Experience with Snowflake, Fivetran, dbt, or modern cloud data warehouse ecosystems.
• HubSpot integration experience, especially with Salesforce and downstream GTM systems.
• Platform Developer II, Platform App Builder, or comparable certifications.
• Familiarity with revenue intelligence, intent data, customer success, or sales engagement platforms.
• Experience with headless, API-first, or composable CRM modernization and a passion for AI-enabled workflow automation — agentic patterns, prompt-driven automations, AI-assisted decision flows.
• Track record of mentoring developers and guiding technical initiatives at high-growth SaaS companies.

Benefits

• Best in class employee onboarding and training
• "Take What You Need” paid time off policy
• Comprehensive health, dental and vision plans
• Company-paid life and disability insurance
• 401(k) and Roth IRA retirement plan
• Generous employee referral bonuses
• Flexible remote work policy
• 10 Paid Holidays
• Wide array of wellbeing offerings
• Pre-tax savings accounts with company contributions
• Great team culture and social activities
• Collaborative workspaces
• Free on-site fitness centers and stocked kitchens in select office locations
• Professional development resources