Patient Intake Representative

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Patient Intake Representative to join our team at 50 Alessandro Place Suite A10 Pasadena, CA 91105 .

Work Schedule: Monday - Friday 6:30 am – 3:00 pm and rotating weekends

Job Responsibilities:

• Schedule patient appointments and greet patients upon appointment arrival 

• Ensure a welcoming environment for all patients and visitors 

• Assist patients with registration and check in procedures 

• Data entry of patient demographics and billing information 

• Verification of insurance coverage and collect/post payments to patient accounts 

• Collect and prepare specimens for testing and analysis when needed 

• Call physician offices to confirm the accuracy of test orders 

• Monitor and log patient wait times on a regular basis 

• Notify the supervisor of any patient issues in a timely manner 

• Promote and provide information about LabCorp patient services 

• Manage office supplies to ensure proper inventory levels 

• Open and close the office when required 

• Perform administrative and clerical duties as necessary 

Job Requirements:

• Requires a High School Diploma, or equivalent 

• 1-year health care data entry, medical insurance experience is preferred

• Strong communication skills; both written and verbal 

• Ability to work independently or in a team environment 

• Comfortable working under minimal supervision

At Labcorp, we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

Pay Range: $20.00 - $29.27 per hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here . 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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