Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to support daily reception and administrative operations for a healthcare and assisted living environment in Ann Arbor, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming experience, staying organized, and helping office activities run smoothly. The role requires a service-minded and detail-oriented individual who can manage visitor interactions, handle clerical tasks, and adapt to a rotating schedule that includes every other weekend.

Responsibilities:
• Welcome guests, residents, families, and vendors while collecting and recording the appropriate visitor details.
• Answer and route incoming phone calls through a multi-line switchboard with courtesy and accuracy.
• Perform data entry tasks and maintain organized records to support day-to-day office operations.
• Scan, file, and retrieve documents so information remains accurate and accessible.
• Receive, sort, and coordinate incoming packages and deliveries for the office or community.
• Provide general administrative assistance as needed to support front desk and office functions.
• Direct visitors to the correct department or staff member and respond to routine questions in a courteous manner.
• Work a consistent weekday schedule and cover every other weekend, with adjusted weekdays to maintain regular hours.Switchboard - Phones 1 - 10 Lines, Assist Visitors, Direct Visitors, Filing