Project Coordinator- LocalizationUnited States of America - Irvine, California

Project Coordinator- Localization

The Project Coordinator will support the day-to-day operations of the Global Localization Team, with a focus on cross-functional coordination, vendor communication, translation project oversight, and operational documentation. This role is critical in ensuring timely delivery and quality execution of marketing, web, and product content across multiple languages and platforms.

Job Expectations:

• Serve as a primary liaison between internal stakeholders and external LSPs.
• Manage daily operations such as email/chat communications, translation requests, and follow-ups.
• Oversee ad-hoc and scheduled fast track requests.
• Support in platform and vendor transitions.

• Coordinate and escalate technical issues related to localization with the Development team.
• Track and support bug resolution for translation delivery platforms and content systems.

• Manage and process translation requests from the CX team.
• Ensure timely delivery of urgent translation requests.

• Manage translation requests from departments such as Marketing, Product, and IT.
• Ensure timely intake and delivery across all language teams.

• Monitor and approve re-deliveries and untranslated content within the CMS.
• Track outstanding keys and ensure translation follow-ups.

• Investigate and address source text and context gaps in coordination with stakeholders and LSPs.
• Document and escalate recurring content quality issues.

• Maintain internal documentation of workflows, tools, and processes.
• Assist in standardizing SOPs for localization operations.

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills.
• Experience with localization tools and platforms.
• Highly organized and proactive with excellent attention to detail.
• Comfortable working cross-functionally and handling multiple priorities.
• Experience working with international vendors or LSPs is a plus.

Equipment Knowledge:

Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of 2+ years of experience in localization, project coordination, or vendor management.

Education Requirements:

Bachelor's Degree in Localization, Linguistics, Business, Communications, or a related field preferred. Equivalent combination of education and relevant work experience in project coordination, localization, or language services will also be considered.

Anticipated Pay Scale:

$54,063 - $115,850 USD

iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products.

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At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.