Customer Service Representative III

Encore Talent Solutions

Massachusetts

Job Description

Take customer order entries and assign work to other team members.

Uses Salesforce to interpret requests and assign tasks.

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications

At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Apply

Vacancy posted 2 days ago

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