Senior Product Manager

Overview At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you\'re hungry for growth, aligned to our operating principles, and ready to get to work, you won\'t find a better place to learn and accelerate your career. About the team We\'re building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren\'t chatbots. They\'re agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat. About the role You\'ll own both the product people use today and the platform we\'re building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You\'re building products that businesses actually love using - consumer-grade experiences for the SMB market. Here\'s what makes this role different: At Podium, product managers are builders. You\'ll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don\'t believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we\'re pioneering it together. This position is based in Lehi, UT. In this role, you will: Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure Build, don\'t just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders Spend time with customers - Watch how they work, understand their workflows, identify what\'s missing Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build Design for scale - Build systems, patterns, and platforms that other teams will leverage You might thrive in this role if you: High agency - You see what needs to happen and make it happen. You don\'t wait for permission Builder mindset - You\'ve shipped products that customers love. You\'re not afraid to get into the weeds Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work Speed matters to you - You\'d rather ship and learn than perfect in isolation Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings Learning trajectory - You\'re excited about using AI to build. You see this as the future of product work Experience: 3-6+ years building products. What sets you apart: Built 0→1 products that scaled to real customer adoption Experience with AI agents, LLMs, or human-in-the-loop systems You\'ve used AI tools (Claude, Cursor) to build prototypes or ship code Startup or founder experience - you\'ve worn multiple hats and figured it out Vertical SaaS or SMB product experience Technical background (can read/write Python, React, SQL) is a plus but not required The Role: We’re looking for talented senior software engineers who are excited about AI and eager to make a significant impact in a dynamic, fast-paced environment. As an internal products engineer at Podium, you’ll have the chance to work on projects that directly shape the success of our business. You\’ll be part of an engineering team that collaborates across departments to solve real-world problems for running our business. Your work will revolutionize business operations by harnessing the power of AI. If you are passionate about AI, innovation, and solving complex challenges, and want to create solutions that make a real difference, we’d love to have you join us! What You Will Be Doing: Developing and maintaining highly usable systems that have a direct impact on the success of our business, with a focus on AI-driven solutions. Collaborating across teams, such as Engineering, Bizapp, Finance, and Legal, to identify needs and create innovative AI solutions. Emphasizing user experience and creating tools that are both functional and intuitive. Contributing to a culture of learning, innovation, and continuous improvement, while staying ahead of trends in AI. What You Should Have: 6+ years of experience in software development, with expertise in modern programming languages. A passion for AI and its potential to transform businesses and industries. Strong user mindset and problem solving skills, with a track record of driving innovative solutions in fast-paced, impact oriented environments. Excellent communication skills and a collaborative mindset, with the ability to work across teams to find direction and clarity. Ability to thrive in a rapidly changing environment and tackle ambiguous problems head-on. Must be local and available to work in-office, 5 days per week. What We Hope You Have: 6+ years of experience contributing to the architecture and design of systems that drive real impact. Proven ability to innovate and deliver high-impact AI-driven solutions that transform user behaviors. Experience collaborating in cross-functional teams to create and refine AI solutions. A passion for pushing the envelope on AI technology and driving continuous improvement. Why you’ll love working here: Podium is the best place to work to: Join the leaders in AI agents Unlock career-defining growth Build with world-class talent Make a real impact on local business Benefits: Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan with company matching Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees #J-18808-Ljbffr