Logistics Support

Location 2670 Chancellor Dr,Crestview Hills, KY, 41071,United States Base Pay $19.00 / Hour Job Category Customer Success, Administrative, Sales Support Industry Logistics, Supply Chain, Transportation Employee Type Full Time Required Degree NONE Manage Others No At Whitehorse Freight, we deliver dependable logistics solutions through clear communication, proactive problem-solving, and a team-first mindset. As we continue to grow, we’re expanding our evening and weekend coverage and are seeking a reliable, detail-oriented professional to join our on-site operations team in Crestview Hills, KY. Position Summary This part-time, in-person role provides essential evening and weekend support for our operations team. The Logistics Support Representative will monitor active shipments, communicate with carriers and customers, and proactively address issues to ensure freight continues moving smoothly outside of standard business hours. Available Schedules We are currently hiring for both full-time and part-time positions across 2nd shift, 3rd shift, and weekend schedules . Current openings include: Whether you’re looking for a traditional full-time schedule or a flexible part-time opportunity, we offer a variety of shifts to fit your availability. Key Responsibilit ies Place outbound calls to existing accounts to confirm drivers are on schedule for pickup and delivery Answer inbound calls and accurately assess customer or carrier needs, primarily related to shipment updates or route issues Monitor shipments and identify potential issues, escalating urgent matters to the appropriate sales or operations team Accurately document all customer and carrier interactions within the TMS Manage incoming emails, texts, and electronic updates in a timely and professional manner Qualifications Strong communication and problem-solving skills Dependable, punctual, and comfortable working evening and weekend shifts Ability to multitask and remain organized in a fast-paced environment Proficiency with basic computer systems; TMS experience is a plus What We Offer Competitive hourly pay Flexible, part-time evening and weekend schedule Hands-on experience within a fast-growing logistics company Supportive, collaborative, and team-oriented work environment #J-18808-Ljbffr Rhode Island Commerce