Sales specialist
CESNA GROUP INC
Job Summary
- 1. Maintains quality management system in compliance with ISO/TS 16949
- requirements and customer specification.
- 2. Monitors standards of the organization or Shipping process.
- 3. Manages current process improvement and new process development.
- 4. Develops plans for annual internal and external Sales audit plans.
- 5. Trains internal auditors, department specialists/team members.
- 6. Manage the warehousing of all finished goods which includes picking, packing and
- shipment of products and materials.
- 7. Manage all of the Shipping pallets and boxes.
- 1. Monitor employee performance.
- 2. Assign employees to pick, package, and ship products and materials tour customers.
- 3. Reconcile daily shipping data and complete reports.
- 4. Assist with manpower needs to supplement the Receiving and Production
- departments.
- 5. Monitor shipments to ensure that customer specific requirements are met.
- 6. Monitor current and projected workloads to determine when additional help may be
- needed to meet deadlines.
- 7. Interface with our customers through various means to ensure that we are in
- compliance with their prescribed shipping methods and requirements.
- 8. Notify our customers when difficulties arise in meeting their requirements and
- negotiate a workable solution for both parties.
- 9. Work with the carriers to ensure that we are utilizing the best service in terms of
- dependability and economy.
- 10. Recommend, implement, and support continuous improvement within the department
- and the company to improve employee performance, quality control, productivity,
- efficiency, and cost reduction.
- 11. Support a proactive safety environment, with emphasis on good housekeeping
- techniques.
- 12. Establish and periodically review departmental Standard Operating Procedures.
- 13. Prepare, evaluate, and maintain employee performance reviews and time cards.
- 14. Assist in planning and maintaining a balanced departmental budget.
- 15. Provide departmental coverage for the Production Manager in his/her absence.
- 16. Performance various other duties as required.
- ADDITIONAL RESPONSIBILITIES:
- 1. Performs other duties as assigned
- 1. Bachelor's degree or above Minimum of 3 years experience in Industrial Distribution
- and Warehousing.
- 2. Minimum of 5 years experience in a Sales driven Customer Service organization,
- preferably in a Manufacturing/Production environment with exposure to Quality
- Control.
- 3. ISO/TS 1699 Internal auditor certification required.
- 4. Proficiency in Windows Excel, PowerPoint, Word required.
- 5. An individual must demonstrate strong supervisory, interpersonal, communication
- skills.
- 6. Capability to perform multi-tasks.
- 7. Possess excellent problem solving skills.
- 8. Ability to resolve employee conflicts, problems, and complaints.
- 9. Knowledge of applicable statues pertaining to EOE, discrimination, sexual
- harassment, and other labor related allegations.
- 10. Possess strong math skills.
- 11. Computer proficiency is a must.
- 12. Physical requirements ? ability to bend, twist, stoop, reach, climb ladder, lift material
- up to 70 lbs., and move material up to 600 lbs using a pallet jack.
- Personal Characteristics:
- 1. High energy level, comfortable performing multifaceted projects in conjunction with
- day-to-day activities.
- 2. Superior interpersonal abilities. Ability to get along with diverse personalities,
- tactful, mature, flexible.
- 3. Good reasoning abilities. Sound judgment.
- 4. Good communication skills.
- 5. Resourceful and well organized.
- 6. Participative management style?advocate of team concept.
- 7. Ability to establish credibility and be decisive?but is able to recognize and support
- the organization's preferences and priorities.
- 8. Results and people oriented, but have sound judgment?ability to balance other
- business considerations. Service oriented, but assertive/persuasive.
- Organizational Relationships:
- 1. Accountable to the Department Manager of Quality Control for all phases of
- activities.
- 2. Advises, consults, and coordinates with:
- a. Senior Management:
- b. Middle Management and Supervisors, Team Leaders and Team Members as
- needed
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