Senior Manager, Quality Management
$121k - $259kL3Harris Technologies
Job Title: Senior Manager, Quality Management
Job Code: 43675
Job Location: Anaheim, CA.
Job Schedule: 9/80 Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday off
Job Description:
The Sr. Manager, Quality is responsible for leading site-wide quality performance and execution across the Anaheim operation. This role provides oversight of Internal Audits, Program Quality, Quality Engineering, and Quality Support, while partnering closely with Supplier Quality, Quality Control, Operations, Engineering, and Supply Chain to ensure product quality, compliance, and customer satisfaction.
The Sr. Manager, Quality drives continuous improvement initiatives focused on right-first-time execution, root cause corrective action, risk identification and mitigation, and zero-defect performance. This position plays a key role in reducing cost of poor quality, improving first pass yield, minimizing customer escapes, and ensuring compliance with applicable industry, regulatory, and statutory standards.
Essential Functions:
- Lead quality strategy and execution across the Anaheim site
- Partner cross-functionally with Operations, Engineering, Supply Chain, Supplier Quality, and Quality Control to improve overall quality performance
- Drive issue resolution through effective root cause and corrective action (RCCA) processes
- Conduct and support risk assessments and mitigation activities, including DFMEA and PFMEA
- Implement mistake-proofing solutions to reduce internal nonconformance and customer escapes
- Oversee the Corrective Action Board (CAB) and Zero-Defect Planning (ZDP) activities
- Support New Product Development (NPD) activities, including APQP
- Lead and support customer quality engagements, site visits, and quality-related events
- Develop and execute strategies to improve key performance metrics such as:
- Cost of Poor Quality (COPQ)
- Customer Escapes
- DPPM / defect reduction
- First Pass Yield
- Ensure compliance with standards and regulations including DoD, FAA, federal, state, and local requirements
- Lead projects and provide training, logistical support, and infrastructure for quality initiatives
- Develop and implement inspection planning, testing, and evaluation standards, methods, and procedures
- Lead internal audit preparation and execution to ensure compliance with internal and external specifications
- Manage departmental budget and monitor expenditure
- Build, lead, and develop quality teams in a matrixed environment
- Strong analytical skills with the ability to identify trends and drive improvement
-
Ability to obtain a US Secret security clearance
Qualifications:
- Bachelor’s Degree with a minimum of 12 years of prior related experience. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
- 10-16 years’ experience and extensive knowledge of quality systems and standards
- Experience in electro-mechanical manufacturing
- Background in Quality Assurance and Operational Excellence
- Experience in high-mix/low-volume manufacturing environments
- Working knowledge of:
- ISO 9001:2015
- AS9100
- AS9145
Preferred Additional Skills:
- Strong data analytics skills and experience with PowerBI
- Demonstrated management and leadership experience
- Results-oriented leader with experience succeeding in a matrixed organization
- Strong coaching, team building, and people development skills
- Effective communicator with strong interpersonal and collaboration skills
- Excellent written, verbal, and analytical communication skills
- Strong project management skills
- Ability to influence across functions without direct authority
- Proven ability to create and execute strategic plans
- Active Secret clearance or higher preferred
In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $139K - $259K. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $121K - $225K. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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