Investor Services Analyst

Job DetailExperience Level Mid LevelDegree Type Bachelor of Science (BS)Employment Full TimeWorking Type HybridJob Reference 0000021530Salary Type AnnuallyIndustry Fund AdministrationSelling Points Collaborate with top-tier investment professionals in a hybrid work environment. Enhance processes using AI tools and advanced technology solutions. Access comprehensive benefits and professional growth opportunities.Job DescriptionInvestor Services Analyst OverviewThe Investor Services Analyst role offers an exciting opportunity to work with a leading investment management firm specializing in alternative investments.Collaborate across Investor Relations, Fund Accounting, Compliance, Legal, Tax, and Technology teams to ensure seamless investor operations.Focus on investor capital activity, shadow accounting, reporting, and data integrity to support operational excellence.Contribute to process improvement initiatives through technology enhancements and automation tools.Gain exposure to diverse fund structures, including open-end, closed-end, and real estate investment platforms.Work in a hybrid environment that promotes flexibility and work-life balance.Enjoy a comprehensive benefits package, including health insurance, 401(k) match, and flexible paid time off.Join a certified Great Place to Work organization recognized for its exceptional workplace culture.Investor Services Analyst Key Responsibilities & DutiesShadow third-party fund administrators to ensure accurate and timely investor data recording across the investment platform.Process subscriptions, redemptions, transfers, exchanges, distributions, and capital calls within the investor relationship management system.Review investor statements, including management fees, incentive fees, and profit and loss activity, for approval and timely release.Prepare analysis of investor capital activity across multiple investment strategies and fund structures.Collaborate with Fund Accounting to reconcile investor services and accounting data and resolve discrepancies.Partner with Technology to enhance reporting capabilities and improve transaction management processes.Support cross-functional initiatives with Tax, Compliance, and other teams on investor operations matters.Identify opportunities to streamline processes through AI tools, Excel automation, and administrator-side improvements.Provide support during periods of increased activity, including fund launches, closes, and quarter-end operations.Investor Services Analyst Job RequirementsBachelor's degree in Finance, Accounting, or a related field strongly preferred.2–4 years of experience in fund operations, fund accounting, investor services, or related functions.Proficiency in accounting principles, including fee structures, capital activity, and reconciliations.Advanced Excel skills, including complex formulas, pivot tables, and data manipulation.Comfortable adopting new technologies, including AI tools, to enhance efficiency and accuracy.Strong attention to detail and problem-solving skills to resolve discrepancies effectively.Experience with Salesforce and third-party fund administration platforms is a plus.Understanding of AML, FATCA, and CRS regulations is advantageous.Excellent communication skills to collaborate across multiple functional teams.