Property Management Administrative Assistant

Job Description

Job Description

WC Smith is seeking an Administrative Assistant to join our team at Washington View Apartments ! The Administrative Assistant is responsible for providing exemplary customer service to guests and residents and for assisting the management office with administrative and maintenance tasks in accordance with the goals, policies and procedures. In addition, Administrative Assistant are responsible for recording all resident issues.

• Greet prospects and residents
• Respond to routine inquiries and provide property information as needed
• Answer the phone and take telephone messages for team members as needed
• Manage the Property Manager's calendar, scheduling appointments
• Assist with the preparation of the property schedule, including community events, the office schedule, and contractors' schedules
• Order supplies for the office and the maintenance shop
• File, draft, and send out notices to residents
• Enter prospect and resident information into Yardi
• Collect and process rental applications
• Write rent receipts for residents
• Conduct tours and move-in inspections
• Demonstrate an understanding and commitment to fair housing, equal employment, and racial/ethnic diversity policies at all times
• Communicate effectively with team members, residents, prospects, and the property manager

REQUIREMENTS:

• High school diploma or equivalent required
• At least two years of customer service and administrative experience
• At least two years of experience in Property Management
• Prior Yardi experience preferred
• Professional demeanor and appearance are required in this role
• Proficiency with MS Office applications (Outlook, Word, and Excel software)
• Excellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production
• Superb customer service orientation and effective oral and written communication skills, along with a positive and professional attitude
• Ability to read and interpret documents such as leases, operating instructions, and procedure manuals

BENEFITS FOR FULL-TIME EMPLOYEES (AVERAGE OF 30 OR MORE HOURS PER WEEK):
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Advocate
• Flexible Spending Account
• Life Insurance and AD&D
• Company paid Short-term and Long-term Disability
• 401(k) Plan with company match
• Paid Time Off
• Ten paid holidays
• Pre-tax Commuter Benefits
• Employee Assistance Program
• Legal Insurance
• Free parking

ABOUT WC SMITH

WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area.

What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.

We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth.

WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers@ wcsmith.com or View phone number on ziprecruiter.com.

WC Smith does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless WC Smith has an active agreement in place with the recruiter and such a request has been made by the Talent Acquisition team and such candidate was submitted to the WC Smith Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to WC Smith in violation of this policy may be used by WC Smith without obligation to pay any fees of any kind to the recruiter. Any recruiting agencies or third parties interested in future partnership, please contact careers@ wcsmith.com. Failure to comply, could impact future potential partnership.