Lead Provider Operations Analyst

Independently defining and building the analytics function for Provider Operations, the full-time Lead Provider Operations Analyst will manage reporting and analysis spanning provider funnel, coverage, quality, retention, and forecasting, all while working remotely and enjoying a flexible schedule. Key Responsibilities Build and own the reporting and analysis backbone for Provider Operations, focusing on various metrics including sourcing, onboarding, and retention Partner with Provider Operations leadership to translate operational context into actionable analysis and insights Develop and refine dashboards and reporting tools to monitor the health of the provider network and identify areas for improvement Required Qualifications 6+ years of experience in analytics, business operations, or a related field, preferably in a marketplace or operations-heavy environment Demonstrated ability to create impactful reporting and analysis that influences operational decisions Proficiency in SQL and modern dashboarding/BI tools Experience in translating complex analyses for non-analytical audiences Strong background in operations or high-volume service environments