Insurance Customer Service Representative

Job Description

Job Description

***Willing to train***Bonus Opportunities***Licensing Assistance***

Fekete Knaggs & Burr is growing and they want YOU to join their team! This is a great opportunity for someone capable of working independently and taking charge of their daily responsibilities with an emphasis on the development of maintaining long-term client relationships. We want to see you grow in this role and will train you to be bold and consistent in your sales efforts and the full development of existing accounts.

Apply today and start the next step in your career!

Active Michigan Property and Casualty Insurance License

In-office/in person

Annual Base Salary Based on Experience

Mon-Fri Schedule

Hands on Training

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off (PTO)

Fun & Friendly Co-workers

We Help With Getting Licensed

Career Growth Opportunities

• Prospects for new business generated from referrals, networking, and lead databases.
• Presents and explains insurance policy options based on prospective client needs and personal goals.
• Independently manages accounts daily. Coordinating services, answering questions, resolving problems promptly, researching and resolving coverage issues, audit issues, and billing discrepancies.
• Reviews insurance policies and endorsements for accuracy and issue certificates of insurance requests.
• Foster relationships with customers to maintain client retention and product loyalty.

• Active Michigan Property and Casualty Insurance License
• 1+ years of demonstrated success in overall customer service and/or sales
• Insurance experience is not required, but must be willing to learn
• Proficient with Microsoft Office Suite. AMS software is preferred but not required.
• Team player with a strong work ethic
• Persuasive, professional verbal and written communication skills