Tier 1 Customer Support Specialist (Remote Troubleshooting)
Canopy
- Remote job
Canopy, a fast-growing SaaS company based in South Jordan, Utah, is hiring a Customer Support Specialist – Tier 1 to handle inquiries via email, chat, and phone and provide timely remote troubleshooting. You’ll learn Canopy features and explain them step-by-step to users, while supporting customers in the tax software space. You will collaborate across teams to improve processes, maintain a positive attitude, and ensure clear written and verbal English communication. #J-18808-Ljbffr Canopy
$19.47 - $20.67 per hour
...Tier 1 Customer Support Specialist I Fully Remote • USA Remote - Nashville, TN 37203 Overview Salary Range $19.47 - $20.67 Hourly Position Type Full... ...resolve any issues that may come up. Troubleshoot and diagnose reported problems and work to understand...Remote workHourly payFull timeTemporary workWork from homeMonday to FridayFlexible hoursWeekend work$18 per hour
A health-conscious snack company is looking for a Tier 1 Customer Service Representative to provide support via email and live chat. This full-time remote position offers $18 per hour with benefits including health, dental, vision insurance, and a 401(k) plan. The ideal...Remote jobHourly payFull time$40k - $50k
...Customer Support Specialist (Tier 1 + 2) Texas • Georgia Member Experience (CX) Remote Full-time Every pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account...Remote workFull timeWork at officeHome officeFlexible hoursShift workWeekend work$18 per hour
Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus... ...handle order-related inquiries, troubleshoot basic issues, and ensure each interaction...Remote workHourly payFull timeTemporary workMonday to FridayAfternoon shift- ...healthcare organization is seeking a patient Help Desk Specialist to provide Tier 1 IT support. This fully remote role involves troubleshooting common technical issues and requires strong communication skills and a customer service mindset. Ideal candidates will have...Remote work
$17.75 per hour
Job Summary InspiriTec is seeking a Tier 1 Customer Service Representative (General Clerk 2) to support beneficiaries of the Defense Manpower Data Center (DMDC) . This full-time, remote role offers $17.75/hour and requires candidates to reside in Texas. The successful...Remote jobHourly payFull timeWork from homeMonday to FridayShift work$17.75 per hour
A customer service provider is seeking a Tier 1 Customer Service Representative. This is a full-time remote role requiring Texas residency. The successful candidate will support DMDC beneficiaries through inquiries, problem resolution, and documentation. Essential qualifications...Remote jobFull timeShift workWeekend work- Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced technical... ...as the first point of contact for customers, government partners, and business... ...exceptional customer service while troubleshooting application and access issues. Responsibilities...Remote workWork at officeNight shiftRotating shift
- ...Tier 1 It Support Specialist We are looking for a Tier 1 IT Support Specialist... ...handle initial triage, basic troubleshooting, and standardized access... ...documentation. Customer Service: Strong written and... ...enterprise VOIP solutions. Benefits Remote Work...Remote work
- ...Inc in Liberty, SC is hiring a Technical Support Specialist to deliver Tier 1-2 IT support across PCs, printers, and peripherals... ..., via phone, email, in person, and remote-control tools. The role emphasizes strong troubleshooting, AD and Microsoft 365 experience, and...Remote work
- ...is seeking a Help Desk Specialist to provide Tier 1 end-user support for hardware and software... ...account setup, and basic troubleshooting in a fast‑paced... ...role emphasizes superior customer service, teamwork and the... ..., with travel to SRAlab remote sites in the Chicagoland...Remote work
- ...Ryan AbilityLab is seeking a Help Desk Specialist to provide Tier 1 hardware and software support for end users. You will install hardware, troubleshoot PCs and printers, and document... ...support experience, and travel to SRAlab remote sites in the Chicagoland area. A+ certification...Remote work
$35 - $42 per hour
...Tier 1 IT Support SpecialistWe are seeking a skilled Tier 1 IT Support Specialist to join our team. This contract position... ...onsite, 2 days remote; 9/80 schedule (9-hour... ...:Provide Tier 1 troubleshooting for common issues (... ...communication skills and customer service...Remote workContract workWork at officeLocal area- ...Tier 1 Support TechnicianWe're seeking Tier 1 Support Technicians to provide remote customer support. This role is ideal for candidates who thrive in a high-volume, customer-... ...documented procedures to help end users troubleshoot and resolve issues in real time.ResponsibilitiesProvide...Remote work
- ...Recruiter for a long-term contract position in Elk Grove, California. This entry-level role focuses on providing Tier 1 remote technical support, troubleshooting desktop and device issues, and managing incident tickets. Candidates should have a high school diploma and 1...Remote jobLong term contract
- ...Service Desk Tier 1 Technician Overview SUMMARY... ...answering calls related to customer IT incidents or... ...with end users either remotely or at the customer's location... ...causes, diagnose, troubleshoot, and resolve a range... ...issues. Responsible for supporting end users with...Remote workWork at office
- A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess...Remote jobWork from home
$50k - $55k
...Support Technician - Tier 1HP Tuners LLC is a global leader in the... ...Support Technician - Tier 1 to join our team... ...professionally assists customers by diagnosing and... ...issues, etc.), providing remote software assistance... ...process workflow and troubleshooting.Additional responsibility...Remote workWork experience placement- ...Tier-1 Support PositionThis is a Tier-1 support position within the Technical Services Division... ...workflows, providing initial triage, troubleshooting, and navigation assistance for the... ...administrative offices using both hands-on and remote-control capabilities.Act as a critical...Remote workWork at office
- ...Tier 1 Technical Support SpecialistWe're a growing Managed Services... ...solver with a passion for customer service? Do you love troubleshooting, digging into complex... ...1 Technical Support Specialist provides frontline technical... ...issues via phone or remote access. You'll play a...Remote workFlexible hours
- Catalyx is seeking a Technical Support Specialist (Tier 1) in Newtown, PA to be the first point of contact for customer tickets and to perform initial troubleshooting remotely. You will triage issues, gather information, document steps, and escalate where needed while...Remote job
$29.52 per hour
...Summary Tier 1 Helpdesk Analyst Arlington, VA Are... ...Intelligence & Operations Support (MIOS) could be the... ...technological services to our customers in support of their... ..., initial diagnostics/troubleshooting, account management,... .... Provide local and remote Technical Support...Remote workWork at officeLocal area- Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues. This... ...responsible for providing timely, effective support, troubleshooting basic technical problems, and ensuring a high-quality...
- WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates... ...Providers and be comfortable troubleshooting various technical issues. This...Remote jobContract work
- ...IT Help Desk professional to provide Tier 1 support for local and remote users in a fast-paced environment. You will handle ticketing, troubleshooting, documentation, and basic hardware... ...rollouts alongside senior IT staff. Strong customer communication and independent work...Remote workLocal area
- Scale Computing INC is seeking a Tier 1 Technical Support Engineer in the United States. The role focuses on delivering exceptional customer service, troubleshooting technical issues, and collaborating with teams to ensure quick resolutions. The ideal candidate will have...Remote job
- Scale Computing is seeking a Tier 1 Technical Support Engineer in Indianapolis, IN, to support post-sales customers and drive exceptional happiness through effective troubleshooting and clear communication. You will work with a team to address issues via calls, email,...Remote job
- ...messaging, reviews, payments, and customer conversations in one... .... About the Role As a Tier I Customer Support Specialist, you will be the first point... ...Success teams to help troubleshoot technical issues with our... ...Skills & Qualifications 1 + years experience in Customer...Work at officeLocal area
- ...is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced... ...Rock, Texas. You will troubleshoot connectivity,... ...and equipment issues, remotely configure client equipment... ...candidate has world-class customer service skills, strong...Remote work
- Scale Computing is seeking a Tier 1 Technical Support Engineer to assist post-sales customers and maintain high satisfaction. You will troubleshoot with a strong emphasis on problem-solving, proactive learning, and teamwork, including collaboration with the services group...Remote job
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