Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier 1 Customer Support Specialist (Remote Troubleshooting)

Canopy

Canopy, a fast-growing SaaS company based in South Jordan, Utah, is hiring a Customer Support Specialist – Tier 1 to handle inquiries via email, chat, and phone and provide timely remote troubleshooting. You’ll learn Canopy features and explain them step-by-step to users, while supporting customers in the tax software space. You will collaborate across teams to improve processes, maintain a positive attitude, and ensure clear written and verbal English communication. #J-18808-Ljbffr Canopy

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Tier 1 Customer Support Specialist (Remote Troubleshooting) in South Jordan, UT vacancy
  • $19.47 - $20.67 per hour

     ...Tier 1 Customer Support Specialist I Fully Remote • USA Remote - Nashville, TN 37203 Overview Salary Range $19.47 - $20.67 Hourly Position Type Full...  ...resolve any issues that may come up. Troubleshoot and diagnose reported problems and work to understand... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Work from home
    Monday to Friday
    Flexible hours
    Weekend work

    HealthStream

    United States
    1 day ago
  • $18 per hour

    A health-conscious snack company is looking for a Tier 1 Customer Service Representative to provide support via email and live chat. This full-time remote position offers $18 per hour with benefits including health, dental, vision insurance, and a 401(k) plan. The ideal... 
    Remote job
    Hourly pay
    Full time

    School Result

    Phoenix, AZ
    3 days ago
  • $40k - $50k

     ...Customer Support Specialist (Tier 1 + 2) Texas • Georgia Member Experience (CX) Remote Full-time Every pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account... 
    Remote work
    Full time
    Work at office
    Home office
    Flexible hours
    Shift work
    Weekend work

    Snoutplans

    United States
    3 days ago
  • $18 per hour

    Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus...  ...handle order-related inquiries, troubleshoot basic issues, and ensure each interaction... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Monday to Friday
    Afternoon shift

    School Result

    Phoenix, AZ
    3 days ago
  •  ...healthcare organization is seeking a patient Help Desk Specialist to provide Tier 1 IT support. This fully remote role involves troubleshooting common technical issues and requires strong communication skills and a customer service mindset. Ideal candidates will have... 
    Remote work

    Mondo

    New York, NY
    2 days ago
  • $17.75 per hour

    Job Summary InspiriTec is seeking a Tier 1 Customer Service Representative (General Clerk 2) to support beneficiaries of the Defense Manpower Data Center (DMDC) . This full-time, remote role offers $17.75/hour and requires candidates to reside in Texas. The successful... 
    Remote job
    Hourly pay
    Full time
    Work from home
    Monday to Friday
    Shift work

    School Result

    Wisconsin
    1 day ago
  • $17.75 per hour

    A customer service provider is seeking a Tier 1 Customer Service Representative. This is a full-time remote role requiring Texas residency. The successful candidate will support DMDC beneficiaries through inquiries, problem resolution, and documentation. Essential qualifications... 
    Remote job
    Full time
    Shift work
    Weekend work

    School Result

    Wisconsin
    1 day ago
  • Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced technical...  ...as the first point of contact for customers, government partners, and business...  ...exceptional customer service while troubleshooting application and access issues. Responsibilities... 
    Remote work
    Work at office
    Night shift
    Rotating shift

    TEEMA Solutions Group

    Ashburn, VA
    4 days ago
  •  ...Tier 1 It Support Specialist We are looking for a Tier 1 IT Support Specialist...  ...handle initial triage, basic troubleshooting, and standardized access...  ...documentation. Customer Service: Strong written and...  ...enterprise VOIP solutions. Benefits Remote Work... 
    Remote work

    Bold Business

    United States
    2 days ago
  •  ...Inc in Liberty, SC is hiring a Technical Support Specialist to deliver Tier 1-2 IT support across PCs, printers, and peripherals...  ..., via phone, email, in person, and remote-control tools. The role emphasizes strong troubleshooting, AD and Microsoft 365 experience, and... 
    Remote work

    Reliable Automatic Sprinkler Co., Inc

    Liberty, SC
    4 days ago
  •  ...is seeking a Help Desk Specialist to provide Tier 1 end-user support for hardware and software...  ...account setup, and basic troubleshooting in a fast‑paced...  ...role emphasizes superior customer service, teamwork and the...  ..., with travel to SRAlab remote sites in the Chicagoland... 
    Remote work

    Shirley Ryan AbilityLab

    Chicago, IL
    3 days ago
  •  ...Ryan AbilityLab is seeking a Help Desk Specialist to provide Tier 1 hardware and software support for end users. You will install hardware, troubleshoot PCs and printers, and document...  ...support experience, and travel to SRAlab remote sites in the Chicagoland area. A+ certification... 
    Remote work

    Shirley-Ryan-Ability-La

    Chicago, IL
    3 days ago
  • $35 - $42 per hour

     ...Tier 1 IT Support SpecialistWe are seeking a skilled Tier 1 IT Support Specialist to join our team. This contract position...  ...onsite, 2 days remote; 9/80 schedule (9-hour...  ...:Provide Tier 1 troubleshooting for common issues (...  ...communication skills and customer service... 
    Remote work
    Contract work
    Work at office
    Local area

    Ledgent Technology

    Napa, CA
    2 days ago
  •  ...Tier 1 Support TechnicianWe're seeking Tier 1 Support Technicians to provide remote customer support. This role is ideal for candidates who thrive in a high-volume, customer-...  ...documented procedures to help end users troubleshoot and resolve issues in real time.ResponsibilitiesProvide... 
    Remote work

    Apex Systems

    Newport News, VA
    1 day ago
  •  ...Recruiter for a long-term contract position in Elk Grove, California. This entry-level role focuses on providing Tier 1 remote technical support, troubleshooting desktop and device issues, and managing incident tickets. Candidates should have a high school diploma and 1... 
    Remote job
    Long term contract

    BayOne Solutions

    Elk Grove, CA
    2 days ago
  •  ...Service Desk Tier 1 Technician Overview SUMMARY...  ...answering calls related to customer IT incidents or...  ...with end users either remotely or at the customer's location...  ...causes, diagnose, troubleshoot, and resolve a range...  ...issues. Responsible for supporting end users with... 
    Remote work
    Work at office

    ClearanceJobs

    Washington DC
    1 day ago
  • A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess... 
    Remote job
    Work from home

    Retention Express, LLC

    Atlanta, GA
    4 days ago
  • $50k - $55k

     ...Support Technician - Tier 1HP Tuners LLC is a global leader in the...  ...Support Technician - Tier 1 to join our team...  ...professionally assists customers by diagnosing and...  ...issues, etc.), providing remote software assistance...  ...process workflow and troubleshooting.Additional responsibility... 
    Remote work
    Work experience placement

    HP Tuners

    Buffalo Grove, IL
    2 days ago
  •  ...Tier-1 Support PositionThis is a Tier-1 support position within the Technical Services Division...  ...workflows, providing initial triage, troubleshooting, and navigation assistance for the...  ...administrative offices using both hands-on and remote-control capabilities.Act as a critical... 
    Remote work
    Work at office

    Harris County

    Houston, TX
    3 days ago
  •  ...Tier 1 Technical Support SpecialistWe're a growing Managed Services...  ...solver with a passion for customer service? Do you love troubleshooting, digging into complex...  ...1 Technical Support Specialist provides frontline technical...  ...issues via phone or remote access. You'll play a... 
    Remote work
    Flexible hours

    Pure IT

    Tomball, TX
    1 day ago
  • Catalyx is seeking a Technical Support Specialist (Tier 1) in Newtown, PA to be the first point of contact for customer tickets and to perform initial troubleshooting remotely. You will triage issues, gather information, document steps, and escalate where needed while... 
    Remote job

    Xyntek

    Newtown, PA
    3 days ago
  • $29.52 per hour

     ...Summary Tier 1 Helpdesk Analyst Arlington, VA Are...  ...Intelligence & Operations Support (MIOS) could be the...  ...technological services to our customers in support of their...  ..., initial diagnostics/troubleshooting, account management,...  .... Provide local and remote Technical Support... 
    Remote work
    Work at office
    Local area

    Chenega Corporation

    Arlington, VA
    15 hours ago
  • Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues. This...  ...responsible for providing timely, effective support, troubleshooting basic technical problems, and ensuring a high-quality... 

    Lever Test 11

    Florida, NY
    4 days ago
  • WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates...  ...Providers and be comfortable troubleshooting various technical issues. This... 
    Remote job
    Contract work

    WheelHouse IT

    New York, NY
    2 days ago
  •  ...IT Help Desk professional to provide Tier 1 support for local and remote users in a fast-paced environment. You will handle ticketing, troubleshooting, documentation, and basic hardware...  ...rollouts alongside senior IT staff. Strong customer communication and independent work... 
    Remote work
    Local area

    NextGenEnergyJobs

    North Boston, NY
    5 days ago
  • Scale Computing INC is seeking a Tier 1 Technical Support Engineer in the United States. The role focuses on delivering exceptional customer service, troubleshooting technical issues, and collaborating with teams to ensure quick resolutions. The ideal candidate will have... 
    Remote job

    Scale Computing INC

    Indianapolis, IN
    2 days ago
  • Scale Computing is seeking a Tier 1 Technical Support Engineer in Indianapolis, IN, to support post-sales customers and drive exceptional happiness through effective troubleshooting and clear communication. You will work with a team to address issues via calls, email,... 
    Remote job

    Acumera is now Scale Computing!

    Indianapolis, IN
    5 days ago
  •  ...messaging, reviews, payments, and customer conversations in one...  .... About the Role As a Tier I Customer Support Specialist, you will be the first point...  ...Success teams to help troubleshoot technical issues with our...  ...Skills & Qualifications 1 + years experience in Customer... 
    Work at office
    Local area

    Kenect

    Pleasant Grove, AL
    3 days ago
  •  ...is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced...  ...Rock, Texas. You will troubleshoot connectivity,...  ...and equipment issues, remotely configure client equipment...  ...candidate has world-class customer service skills, strong... 
    Remote work

    Facility Solutions Group

    Round Rock, TX
    3 days ago
  • Scale Computing is seeking a Tier 1 Technical Support Engineer to assist post-sales customers and maintain high satisfaction. You will troubleshoot with a strong emphasis on problem-solving, proactive learning, and teamwork, including collaboration with the services group... 
    Remote job

    Scale Computing

    Indianapolis, IN
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 1 Customer Support Specialist (Remote Troubleshooting). Be the first to apply!