Patient Dining Services Manager 2

Role Overview Patient Dining Services Manager 2 for Food and Nutrition Services to lead daily patient services operations for our food team at HMH JFK University Medical Center located in Edison, New Jersey. JFK University Medical Center is a 499 bed non‑profit acute care hospital. It is a member of the Hackensack Meridian Health system and operates as a teaching hospital for complex neurological and rehabilitation care. What You'll Do The Patient Service Manager will provide oversight to the hospital Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. This position will be the conduit between patient tray line and clinical components of compliance. Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction. Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams. Ensure compliance to Sodexo operating policies and procedures and work to maintain those standards. Accountable for the execution of service quality and ensure customer and client satisfaction. Conduct patient rounding. Host monthly diet education classes with Nutrition Assistants. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily Knowledge of nutrition and specialized diets Experience with oversight of diet offices Strong management skills, preferably in health care Who We Are We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Qualifications & Requirements Minimum Education Requirement – Associate's Degree or equivalent experience Minimum Management Experience – 2 years Minimum Functional Experience – 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. #J-18808-Ljbffr Sodexo