Department Manager

Scheels Company GoalsWe strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.What We Commit To – Our Employee Ownership ValuesAs an employee-owner, you're expected to actively contribute to a culture that thrives on:Delivering a Personalized WOW Customer ExperienceEvery customer interaction is an opportunity to exceed expectationsWe focus on making every visit memorable, personalized, and impactfulHaving a Team-First, Winning MentalityWe succeed together by supporting one another and celebrating team winsCollaboration and unity drive our performance and customer experienceLearning and Adapting to Constant ChangeWe embrace growth, innovation, and feedbackChange is not a barrier–it's a catalyst for improvement and excellenceTaking Pride in Our Work and Thinking Like OwnersEvery task matters, and we take full responsibility for the resultsOwnership means accountability, care, and drive to go above and beyondExpecting Honesty and Integrity in All That We DoTrust is the foundation of our relationships–with customers and with each otherWe act with transparency, fairness, and respect at all timesResponsibilities:Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit CardMaintain expert-level knowledge in all selling areas, as well as lead product knowledge training for other associatesConsistently meet or exceed personal sales goals while delivering a high-quality customer experienceManage inventory by running and analyzing Internal Flash ReportsEffectively maintain an organized backstock while ensuring merchandise is properly displayed and replenished on the sales floorEnsures their product is accurately displayed to customers through price tagging, sales stickers, and signageMaintain a professional appearance, positive attitude, and team-oriented atmosphereCommunicate professionally with other associates within the store, the Scheels Campus, and Vendors/Sales RepresentativesEnsures their work area is clean, organized, and meets safety standardsAbility to perform basic math; perform operations using units of currency, measurements, and understand percentagesAbility to work assigned schedule; may include varied hours, evenings, weekends, and holidays. Including product knowledge meetingsEducation & Experience:The ideal candidate will have a high school diploma or general education degree (GED), 1-3 months of related experience or training, or an equivalent combination of education and experience.Physical Requirements/Lifting Requirements:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objectsScheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.Benefits:At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)Compensation/Schedule:Compensation for this position is a combination of hourly plus commission starting at $47,000-$50,000 a year. Must be flexible to work assigned schedule between 8:00am-9:00pm Monday through Saturday and 10:00am-6:00pm Sunday. Schedule may include varied hours, evenings, weekends, holidays. Average hours per week is 42 hours. Typical schedule includes a set day off during the week, set night to close during the week and every other weekend rotation.EQUAL EMPLOYMENT OPPORTUNITYScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.