Court Operations Associate - Dakota County District Court - Civil/Family

Court Operations Associate

The First Judicial District is seeking qualified applicants for a customer-focused and team-oriented Court Operations Associate to join the Civil/Family Division of the Dakota County Court Administration team at the Dakota County Western Service Center in Apple Valley, MN.

This Court Operations Associate position is fast paced, highly detail-orientated position with a variety of responsibilities. Primary responsibilities include advanced case processing in an electronic environment and providing exceptional customer service on the phone and in person. This position will work directly with the public, juries, judges and justice partners. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job. The primary work location is in the Civil/Family Division of the Dakota County Western Service Center, 14955 Galaxie Avenue West, Apple Valley, MN 55124. Reimbursable travel to and work at other Dakota County Court facilities may be required, including the Dakota County Judicial Center, Hastings, MN 55033 and the Dakota County Northern Service Center in West St. Paul, MN 55118. Standard hours of work are Monday - Friday, 8:00 AM - 4:30 PM.

The Minnesota Judicial Branch is pleased to offer a comprehensive benefits package including medical, dental, and optional benefits and paid vacation, sick leave and paid holidays.

What You Will Do

The following are examples of major job duties expected of this position:

• Performs the full range of court operations work within an assigned unit, which may include case processing in the areas of family, civil, conciliation, and/or probate, using electronic case processing system and related applications and equipment.
• Initiates case records using electronic means or paper documents; records required data regarding parties, documents, flags, comments, events, and dispositions in case processing system and other relevant systems; notifies relevant individuals about missing information, documents, or non-compliant legal forms.
• Processes cases within assigned area of responsibility; researches, tracks, and monitors case status and progression; follows up with judges, lawyers, and/or parties as necessary.
• Schedules and maintains court calendars; assigns cases to regularly scheduled calendars; updates, reschedules, and reassigns cases as necessary and notifies parties and attorneys.
• Performs in-court updating including calling cases, taking minutes, processing documents filed and distributed in the courtroom, and recording required data regarding parties, documents, flags, comments, and events in electronic case management and other relevant systems in the courtroom.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.

What You Must Have

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High School Diploma or Equivalent
• One year of recent experience in the legal field or highly technical, customer focused, administrative, office, or clerical work

Nice to Have

• Associate's or Bachelor's degree in Criminal Justice, Political Science, Business Administration or a related field
• Experience working in the legal field or court setting
• Extensive knowledge of court policies, procedures, processes, and terminology
• Experience working with Minnesota Court Information System (MNCIS) and eFile and Serve (EFS) the Minnesota Judicial Branch electronic case processing system

What You Will Bring

• Knowledge of court procedures and policies, laws, legal terminology and legal factors pertaining to the court.
• Knowledge of the organization, operation, function, and jurisdiction of the court.
• Knowledge of basic arithmetic.
• Knowledge of modern office practices and procedures.
• Knowledge of customer service practices.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
• Ability to maintain an accurate record filing system.
• Ability to understand and follow oral and written instructions.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
• Ability to communicate effectively, both orally and in writing.
• Ability to prioritize work in a fast-paced environment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.