Payroll Representative

Serving as the primary point of contact for an assigned portfolio of clients, the remote Payroll Representative III will deliver exceptional customer support, resolve payroll-related inquiries, and ensure timely and accurate service while utilizing UKG Ready payroll and workforce management services. Key responsibilities Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance Communicate with clients and team members through emails and video meetings Create payroll import templates for clients using Excel Required qualifications Associate's degree (A.A.) or equivalent, with 2 - 5 years of related experience or equivalent combination of education and experience Understanding of payroll processes, compliance requirements, and workforce management best practices Strong attention to detail and a forward-thinking mindset Ability to quickly learn new information, systems, and processes efficiently Comfortable working in a fast-paced environment with shifting priorities