Sales & Marketing Coordinator

Support Staff Position

Act as a support staff to the Sales and Marketing Department. Will be responsible for filing, answering phones, typing and general office duties.

Essential Functions

• Distribute contracts, memos, reports, changes, and revisions.
• Copy correspondence or other printed matter.
• Route incoming mail, faxes, and packages.
• Prepare confirmations, thank-you letters, cover sheets, functions information sheets, rooming lists, etc.
• Check and remove all information from Sales Managers out-baskets and keep an update.
• Use the intercom/voicemail system to announce appointments and calls
• Handle and direct all incoming phone calls.
• Handle and type all correspondence.
• Greet guests and direct them to appropriate parties.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.

• Follow through on all groups coming into the hotel.
• Maintain a file system the Managers on a monthly basis.
• Prepare detailed group histories for groups that are considering the hotel.
• Maintain office supply orders and par levels.
• Complete other duties as assigned by supervisor to include cross training.
• Report all unsafe conditions immediately.
• Attend all mandatory meetings.
• Follow and know emergency procedures as needed.
• Keep work area clean and organized.
• Maintain a good working relationship with other departments, employees, and guests.