Human Resources Coordinator

Job Description

Job Description

About A Place At Home – Hot Springs

A Place At Home-Hot Springs provides Non-Medical In-Home Senior Care.

For more information visit our website: 

People Coordinator

A Place At Home – Hot Springs, Arkansas

Full-Time: Exempt

In-Office  | Monday–Friday | 8:00 a.m. – 5:00 p.m.

Salary: Based on Experience

Position Summary

A Place At Home is seeking a compassionate, organized, and detail-oriented People Coordinator to lead the Human Resources functions for our Hot Springs office.

Essential Responsibilities

• Recruit, interview, and onboard office staff and caregivers.

• Coordinate orientation, training, and ongoing professional development.

• Maintain employment records and ensure compliance with company policies and applicable employment laws.

• Maintain audit-ready personnel files and employment documentation.

• Support employee relations, coaching, performance management, and annual performance reviews.

• Coordinate employee engagement and recognition initiatives.

• Manage Workers' Compensation claims, return-to-work coordination, and workplace safety documentation.

• Partner with office leadership to promote a positive, respectful, and accountable workplace culture.

• Maintain confidentiality of all employee information.

• Participate in special projects and other duties as assigned.

After-Hours On-Call Responsibilities

This position participates in an after-hours on-call rotation.

During assigned on-call periods, you must be willing and available to:

• Answer or return phone calls within 15 minutes.

• Coordinate after-hours staffing by contacting clients and caregivers to fill open shifts.

• Respond to reports of client or caregiver incidents, injuries, emergencies, or other urgent situations.

• Exercise sound judgment while making independent decisions and following company policies.

• Remain available by phone throughout your assigned on-call period and accurately document after-hours activity.

Qualifications

Required

• Two (2) or more years of experience in Human Resources, employee relations, recruiting, talent acquisition, or a related field.

• Excellent written, verbal, and interpersonal communication skills.

• Strong organizational and time management skills with exceptional attention to detail.

• Ability to maintain confidentiality and exercise sound judgment.

• Strong computer proficiency, including Microsoft Office and Google Workspace.

• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Associate or bachelor’s degree in human resources, Business Administration, Healthcare Administration, or a related field. (Not required, but a plus.)

• SHRM-CP, PHR, or other Human Resources certification. (Not required, but a plus.)

• Experience in home care, healthcare, or senior services.

• Experience with applicant tracking systems (Apploi preferred), schedule system (WellSky preferred) HRIS platforms, or learning management systems.

• Experience with Workers' Compensation administration.

What We're Looking For

The ideal candidate demonstrates:

• Compassion balanced with accountability.

• Integrity and professionalism.

• Strong organizational skills and attention to detail.

• Excellent customer service.

• Sound judgment and problem-solving ability.

• Ability to communicate effectively with employees, applicants, leadership, clients, and caregivers.

• A commitment to teamwork, continuous improvement, and compliance.

Physical Requirements

• Ability to sit, stand, and walk throughout the workday.

• Ability to use a computer, keyboard, telephone, and other standard office equipment for extended periods.

• Ability to communicate effectively in person, by telephone, and through electronic communication.

• Ability to occasionally lift, carry, push, or pull up to 25 pounds.

• Ability to travel locally between office locations, recruiting events, meetings, and training sessions as needed.

• Ability to participate in an after-hours on-call rotation, including responding to phone calls within the required timeframe.

Equal Employment Opportunity

A Place At Home is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process and during employment, unless doing so would create an undue hardship.