Service Coordinator

Job Description

Job Description

NextGen Security LLC

Job Summary

Company 

NextGen Security LLC 

Location 

Exton, PA

Industries 

Security and Surveillance 

Job Type 

Full Time Employee

Years of Experience 

Entry Level

Career Level 

No Experience Required

Exemption

Exempt

Service Coordinator

What we’re looking for:

We are in search of a self-motivated individual to join our fast growing and dynamic team.

What you’ll be doing:

The responsibilities of this position will vary greatly, but primarily focus on the coordination of processing activities for the Service Department. As such, the candidate will be required to field and direct inbound calls during business hours.

This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve. Specific duties to include:

• Scheduling Technicians and Sub-Contractors
• Scheduling Service Calls 

 Scheduling Site Surveys & Preventative Maintenance Calls

• Providedetailed weekly service reportsas required by Clients

 Tracking service calls and technician productivity

 Requesting RMAs for service parts & repairs

What you bring to the table:

• Bachelor or equivalent degree orexperience
• Serviceor Operationalexperience preferred
• Experience with Microsoft Word, Excel, and Outlook.

Additional Skills

• Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company
• Mustpossessa positive attitude and be willing to interact with customer, co-workers, and other personnelat all times
• Commitment to integrity and to the CompanyStandards and Procedures
• Attention to detail and accuracy isa must

What we bring to the table: 

• Compensation based upon background and experience

 Full benefits package

 Vacation

 Cellphone Allowance

We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.

Application Process

Please submit your resume, references and your requested salary range when applying for this position to View email address on us.fitly.work.

 
More About Us 
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: