Program Coordinator

Program Coordinator Posting Number: 2026-15367 Location: US-NY-New York (Hybrid: 60-80% onsite) Department: Office of Academic Program Review and Assessment School/Division: Office of the Provost (WS1034) Compensation Grade: Band 52 Full-Time, Business/Professional Administrative Union: N/A Position Summary The Program Coordinator provides analytical, research, data, & operational support to facilitate ongoing New York State Education Department (NYSED) & multi‑state authorization compliance for all NYU programs. Serves as a dedicated service resource and first‑line point of contact for school liaisons and program proposers, providing high‑touch guidance to ensure a smooth, user‑friendly experience with authorization initiatives. Serves as a reliable subject expert and thought partner on New York state and Multi‑state authorization policies and procedures. Maintains internal systems and databases to support the NYSED and Multi‑state portfolio, with a focus on ensuring data integrity for university‑wide reporting. Collaborates within the team as a functional steward for Courseleaf CIM to support academic program proposals and regulatory reviews by guiding schools on system functionality, leveraging data to improve service delivery, and partnering with the senior leader to refine technology‑enabled processes. Reviews NYSED proposals and provides consultative, developmental feedback to assist departments in navigating established criteria; partners with schools and university stakeholders to monitor important deadlines for Multi‑State compliance, coordinating with schools and university stakeholders to support ongoing membership in NC‑SARA. Supports the annual multi‑state compliance cycle, drafting user‑centric communications to schools, researching emergent questions, and escalating sensitive concerns as appropriate. Drafts communications, summary data reports, data visualizations, modern, design‑oriented presentation decks, website content, and other materials designed to demystify complex regulations for internal and external audiences. Demonstrates a commitment to using appropriate technology & software to maintain data accuracy and tracking across the entire authorization portfolio. Acts as a proactive consultant to improve how the authorization team supports schools in their mission for academic excellence and innovation through capacity building activities, training, online resources, process improvement, etc. Plays a significant role in supporting the academic mission of the university by empowering schools to successfully launch new programs, revise programs, and conduct online and non‑classroom experiences outside New York state. Qualifications Required Education Bachelor's Degree in fields related to social sciences, policy, management, higher education, law, or others with appropriate experience and skills. Preferred Education Master's Degree in fields related to social sciences, policy, management, higher education, law, or others with appropriate experience and skills. Required Experience 3+ years experience directly supporting processes and systems for compliance with regulatory requirements within a large, complex organization or established record evidencing ability to master and implement complex policy subject expertise within an organizational setting. Preferred Experience 3+ years experience with responsibility for managing state‑level academic authorization for a program or school within higher education; and 3+ years experience supporting or managing multi‑state authorization/NC‑SARA membership within a higher education setting. Required Skills, Knowledge and Abilities Strong familiarity with the state authorization landscape and implications for institutions in higher education; significant service‑orientation, detail‑oriented, strong oral and written communication, excellent project management and organizational skills, ability to use technology and databases, advanced skills in Excel, Google Apps, Tableau, data visualization, design orientation, flexibility, interpersonal skills, action‑oriented, performance‑driven, and ability to adapt successfully to changing work environment and needs. Preferred Skills, Knowledge and Abilities Advanced skills with Tableau, Python, R, and other statistical packages; expert level knowledge of Asana or other project management tools. Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $85,000.00 to USD $105,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels. #J-18808-Ljbffr