Medical Assistant

Job Description Job Description Over the past 30+ years, Rhode Island Primary Care Physician's Corporation (RIPCPC) has grown to become the largest independent provider association of primary and pediatric care in the state, delivering exceptional care to over 200,000 Rhode Islanders. RIPCPC delivers support services that are essential to providing high quality, cost-effective medicine to patients, while also preserving community-based practices. In 2023, RIPCPC joined Akido Labs, becoming a key east coast hub for healthcare innovation within the Akido Care medical network. Akido Care's fast-growing medical network is known for its ability to integrate innovative technology into the healthcare infrastructure, relieving the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you'll join our team! The Opportunity The Medical Assistant plays a vital role in supporting clinical operations at RIPC Medical Group by providing direct patient care assistance, performing administrative duties, and ensuring smooth workflow in a multi-site medical practice environment. This position works closely with physicians, nurse practitioners, and clinical staff to deliver high-quality, patient-centered care. What you'll do * Provide direct patient care, including rooming patients, collecting medical history, and assisting with examinations * Take and record vitals * Medication reconciliation * Perform EKGs * Obtain PHQ-9, GAD-7, and SDOH screenings at annual visits * Administer vaccines per MD request * Understand & review quality gaps in care that can be closed at the time of visit; enter results appropriately in EHR * Pre-visit planning, including preventative and chronic care management * Care coordination including following up with patients on referrals, care needs, and outreach to appropriate resources * Check staff messages for MD requests (example: scheduling follow ups or overdue appts) * Medication refills * Maintain accurate and timely medical record documentation * Fulfill administrative responsibilities such as answering & documenting phone calls, scheduling, fax, scan, inventory (table paper, paper gowns, etc.) * Prior Authorization * Cleaning and organization of exam rooms, assisting with procedures, and sterilization of equipment * Verifying patient information, confirming the purpose of the visit * Preparing patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary * Ensure compliance with HIPAA and patient confidentiality standards * Stock and maintain medical supplies and equipment * Additional responsibilities include computerized appointment scheduling, telephone reception, and chart work Quality and Compliance: * Follow infection control and safety protocols * Participate in quality improvement initiatives * Maintain current knowledge of clinical protocols and procedures * Ensure proper handling and disposal of biohazardous waste * Support ACO quality metrics and reporting requirements * Other duties may be assigned as necessary Who you are * Self-starter & willingness to learn * Certified Medical Assistant (CMA) preferred, but not required * Proficient in medical terminology * Excellent communication skills * Excellent computer skills * Ability to collaborate with team members on assigned tasks Benefits * Medical, Dental, and Vision insurance * Company paid Health Reimbursement Arrangement (HRA) * Health Savings