Lead Helpdesk Technician: Windows 11 Upgrade Onsite

Buchanan Associates

Buchanan Technologies seeks a Mid-Level Helpdesk Analyst to support the 2026 Windows 11 lifecycle initiative with onsite presence in the Dallas area. You will assist with device refreshes, manage escalated incidents, and serve as a lead technician for major events, ensuring timely resolution and documentation. The role emphasizes strong end-user support across hardware, software, and operations, plus SOP maintenance and inter-department coordination. #J-18808-Ljbffr Buchanan Associates

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Vacancy posted 4 days ago

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