Vice President, Operations

Organization: SmartPoint I/O

Position Title: Vice President, Operations

Reports to: Executive Vice President, Partnerships & Strategy/ CCO

Location: Remote (Atlanta, GA preferred; open to candidates nationwide)

Search Contact: Prodigy Search

BACKGROUND

SmartPoint I/O is a fast-growing digital transformation and advertising technology company headquartered in Alpharetta, Georgia. The company partners with high-traffic venues to deploy cutting-edge digital out-of-home (DOOH) infrastructure, including large-format LED displays, interactive kiosks, edge computing hubs, cameras, sensors, and connectivity solutions.

SmartPoint delivers digital out-of-home advertising through a portable, tech-forward platform built for live events. Its mobile LED displays and digital signage can be set up at any venue including racetracks, festivals, arenas, or fan zones, giving brands high-visibility placement right where crowds gather.


Backed by AI-driven audience analytics and real-time content management, SmartPoint helps advertisers target the right audiences, swap creative on the fly, and track performance in ways traditional billboards simply can't. It's OOH advertising built for brands that want to show up where the energy is.

SUMMARY

The Vice President, Operations is a senior leadership role responsible for the end-to-end operational execution of SmartPoint I/O's venue deployments. This individual owns the full post-sale delivery function, from project initiation through installation completion, customer handoff, and post-install support, ensuring that each deployment is delivered on time, on budget, and to the quality standards the company's venue partners expect.

The Vice President, Operations will lead all aspects of field delivery, project scheduling, and budget oversight across a growing portfolio of concurrent deployments. This individual will also serve as a key interface between Sales, technical partners, and executive leadership, maintaining the operational visibility and internal alignment necessary to support SmartPoint's continued growth.

RESPONSIBILITIES

Delivery & Project Execution

• Own the full operational lifecycle from executed contract through installation completion, customer handoff, and post-install support coordination.
• Manage multiple concurrent deployments across geographies, providing clear direction, removing execution barriers, and maintaining accountability to schedule and budget.
• Establish and enforce quality and safety standards across all installation activities.
• Serve as the senior escalation point for customer-facing execution issues.

Financial & Budget Oversight

• Own and manage the operations budget, including vendor spend, subcontractor costs, materials, logistics, and travel.
• Track project-level cost inputs and provide timely reporting on budget performance and margin variances.
• Partner with Sales and Finance to ensure operational costs are accurately reflected in project pricing and profitability projections.

Process & Capacity Development

• Identify operational bottlenecks and implement scalable solutions that increase installation capacity and execution efficiency.
• Develop and maintain standardized workflows, playbooks, and project management frameworks appropriate to the stage and scale of the business.
• Contribute to planning and forecasting processes that allow the organization to proactively resource and schedule

Internal Coordination

• Maintain a clear and consistent operating rhythm with Sales and executive leadership to align on project timelines, resource constraints, and delivery expectations.
• Provide leadership with accurate and timely visibility into project status, risks, and operational performance across the portfolio.

QUALIFICATIONS

• 10+ years of progressive experience in operations, project management, or field deployment leadership roles.
• Demonstrated success managing multiple concurrent, geographically distributed projects across external vendors and subcontractors.
• Experience in one or more of the following sectors: venue technology, AV/digital signage, structured cabling, smart building systems, or related field infrastructure.
• Proven budget ownership and financial management capability at the project and function level.
• Track record of building vendor and subcontractor networks from an early or nascent state.
• Exceptional organizational skills with the ability to maintain rigor and clarity across a complex, fast-moving project portfolio.
• Strong communication and stakeholder management skills; able to operate credibly with field crews, venue operators, and executive leadership alike.
• Willingness to travel for key installations, site visits, and industry events.

CONTACT INFORMATION

Founded in 2007, Prodigy Search, located in the New York City suburb of Freehold, NJ, boasts over 80 years of experience in the sports and entertainment business. As a renowned nationwide leader in senior-level executive search, Prodigy Search has honed its business principles and expertise, establishing itself as the largest boutique recruiting agency in North America. We recruit with integrity, purpose, and passion.