Desktop Support
$29 - $31 per hourManpowerGroup Global, Inc.
Our client, a government agency in the public sector, is seeking a Desktop Support to join their team. As a Desktop Support, you will be part of the IT Department supporting a dedicated team of professionals. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization. Job Title: Desktop Support Location: Madison, WI - (Onsite) Pay Range: $29 -$31 / hr. What's the Job? Onboard and offboard government employee devices, including mobile devices and iPads Assist with deploying, configuring, and retiring nearly 2,000 devices over the next 12 months Maintain accurate inventory records and perform device audits Support software migration efforts, including moving ticketing systems from Cherwell to Ivanti Provide exceptional customer service and technical support during conferences and team events What's Needed? 3-5 years of experience with Microsoft Office applications 2+ years of experience maintaining, updating, and deploying Apple products and iOS devices 2+ years of experience with Mobile Device Management tools such as Workspace ONE or AirWatch Experience in a customer-facing IT support role Ability to work onsite five days a week with occasional travel within the state #J-18808-Ljbffr ManpowerGroup Global, Inc.
Vacancy posted 1 day ago
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ManpowerGroup Global, Inc.
Madison, WI1 day ago - Our client, a government organization dedicated to serving the public interest, is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the IT Support Department supporting a team of technical specialists. The ideal candidate will...Weekly payTemporary workFlexible hours
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DescriptionThis role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices...Contract workTemporary workLive inWork at officeRemote work- ...Job Description Job Description We are seeking an IT Support Services Manager to lead and modernize a growing IT support function... ...-thinking support organization. The manager will lead the Desktop Support team, establish service desk standards and KPIs, improve...
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