Alterations Specialist

About Us

Defining the New Modern Founded by Andrew Rosen in 1997, Theory revolutionized the contemporary market with its concept of the urban uniform, a modern edit of elevated essentials.

The Fast Retailing acquisition of Theory in 2004 spurred global expansion of the brand; today, Theory operates 221 freestanding stores worldwide. The launch of e-commerce in 2010 and collaborative relationships with department and specialty stores continue to position Theory as a continually expanding international omnichannel phenomenon.

A leader in Fast Retailing Group's dossier, Theory balances luxury with accessibility in collections with integrity known for their precisely tailored silhouettes and exceptional fabrics.

Position Overview

Clothing tailors or seamsters are needed to alter in-store pant purchases according to custom specifications and needs. In this position, the Alterations Specialist will use their knowledge of fabrics, sewing, fit, and the marketplace to alter pants for customers.

Key Responsibilities

• Alter hems of customer pant purchases with industrial sewing machines (straight stitch and blind hem machines).
• Measure, cut and sew hems following pins/markings in accordance with alteration ticket specifications.
• Trim excess threads using scissors and use irons to press hems of pants and finished garments upon completion.
• Inspect altered, and pressed garments to ensure they meet pristine brand standards before final delivery, including inspection of leftover pins, and broken needles using needle detector.
• Working knowledge of sewing machines such as lock stitch, blind stitch, and serge machines.
• Manage sewing supplies and communicate replenishment needs with management.
• Maintain brand and operational standards of tailoring zone (visual, cleanliness, etc.).
• Safely operate industry-standard sewing machines, irons, and cutting tools.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size runs.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

Required Skills and Abilities

• Sewing machine proficiency (straight stitch and blind stitch machine).
• Hand-stitching experience.
• Garment construction proficiency.
• Strong attention to detail and quality.
• Strong communication skills.
• Ability to work independently and mange daily priorities.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Qualifications

• At least six (6) months prior sewing/fitting experience in an alterations or tailoring department.
• Maintain specified productivity guidelines.
• Strong communication skills, fluency in English mandatory.
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends.

Education/Experience

• High School Diploma or G.E.D., or 6 months of retail or related experience.

Full-Time Availability Requirements

• Open availability (Saturday and Sunday are required)

Salary range: $23.00/hour - $25.00/hour*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.