Engagement Manager

Description

Location: Community-based hybrid role. Work is primarily conducted in the community across the assigned territory of Forsyth County, including schools and partner sites, with additional time working from a home office and regularly from the Greensboro, NC, service center for collaboration, meetings, and training. Local travel is a core part of the role.

Job Type: Full-time, Exempt

Salary: $39,000 - $42,000 yearly

Who We Are: At Girl Scouts Carolinas Peaks to Piedmont, we build confidence and leadership and help girls across 40 counties in central and western North Carolina realize their full potential. Through our four program pillars — Life Skills, Entrepreneurship. Outdoors and STEM — girls develop a strong sense of self, positive values, a willingness to take on challenges, healthy relationships, and the skills to solve problems in their communities. Behind every badge earned and every experience delivered is a dedicated team committed to helping girls discover their strengths, grow courage and confidence, and make the world a better place.

The Opportunity

Are you a passionate leader and connector? We are looking for an energetic Engagement Manager to drive our mission by recruiting and retaining girl and adult members within an assigned geographic territory. As an Engagement Manager, you are the face of Girl Scouts in your community—fostering partnerships, supporting volunteers, and ensuring every girl has the opportunity to thrive.

Key Responsibilities

• Recruitment & Growth: Develop and implement year-round strategies to exceed membership targets for girls and adult volunteers.
• Community Partnerships: Cultivate relationships with schools, businesses, and community centers to increase awareness and engagement.
• Volunteer Support & Retention: Recruit, onboard, and train new troop leaders, providing coaching to ensure a high-quality, sustainable first-year experience.
• Service Unit Management: Support and empower local Service Unit volunteers (community volunteers) to lead recruitment and retain existing members.
• Data-Driven Decision Making: Track, analyze, and report on membership leads, trends, and progress toward goals using CRM systems (Salesforce).
• Training: Deliver new volunteer onboarding and orientation, both in-person and virtually.

Requirements

What You Bring (Qualifications)

• Experience and Education: The ideal person for the role will have experience in membership development, recruitment, community organizing, or a similar sales model. Candidates with a Bachelor’s degree in Marketing, Communications or Non-Profit Management are encouraged to apply. If you have a combination of experience and education that is directly related to this position, please apply as well.
• Passion: A strong commitment to the Girl Scout Mission and the Girl Scout Leadership Experience.
• Results-Oriented: A track record of achieving sales-related or recruitment goals.
• Communication Skills: Exceptional verbal and written communication skills; comfortable presenting to diverse audiences.
• Tech Savvy: Proficiency in Microsoft Office and experience with CRM software (e.g., Salesforce).
• Flexibility: Willingness to work a flexible schedule, including frequent evenings and weekends.
• Transportation: Valid driver’s license, reliable transportation, and proof of insurance.

Core Competencies

• Relationship Management: Ability to build rapport with diverse stakeholders.
• Problem Solving: Quick thinking to handle volunteer needs and resolve conflicts.
• Time Management: Highly organized with the ability to manage multiple projects simultaneously.

Why Join Us?

• Meaningful work that directly impacts the lives of girls.
• Comprehensive benefits package (Health, Dental, Vision, Retirement, PTO).
• Dynamic, collaborative, and inclusive team environment.