Front Desk Receptionist

Front Desk ReceptionistGoodwin and Company is looking for a Front Desk Receptionist. Duties include but are not limited to:Become familiar with each association's documents as they relate to your service roleRespond to phone calls, voicemails and emails- within 24 hours (Forward non-routine/urgent calls to Manager immediately)Work with the manager on violation letters as requested.Work with the ACC department communicating with homeowner when necessary for more information, updating homeowners of the status the application, etc.Draft and mail letters to parties as requested by CAM- 2 business daysProcess community mailings; special notices, meeting notices, etc.- 2 business daysElectronically file community related documents via company platform- dailyMaintain/program entry gates directories- within 24 hoursProcess entry gate opening and maintenance requests via company platform during regular business hours- within 24 hoursProcess, maintain, program and distribute pool tags/keys/cards/fobs- within 24 hoursRotate as Receptionist on scheduled basisAssist CAM in preparation of Board meeting packets- as neededPrepare and process Annual Meeting Notices- time sensitive, 3 business daysPrepare Annual Meeting materials; Welcome Packet and registration information- 2 daysAttend Board and/or Annual meetings with CAM(s) when necessary. May be required to take meeting minutes. Note: Meetings may be held in the evening after regular working hours- as neededMaintain a current hardcopy and e-file community information sheet (hot sheet)- as neededComplete miscellaneous tasks as requested for CAM support and assist in other large scale projects- as neededMaintain community websites via company platform- as neededAct as back-up for after-hours emergency contact. The CAM is the first point of contact- as needed per emergencies occurReview, code and process invoices for payment of services – daily within 24 hoursOther Responsibilities- this list should not be considered to be all encompassing and is subject to changeEDUCATION/KNOWLEDGE/SKILLS/ABILITIES:Requires a high school diploma or GED; Associates degree preferred. Six to twelve months of related clerical or administrative support experience required.