Concierge
Pistilli Management
Job Description
The concierge position requires dedication to always providing superior customer service within a luxury residential setting. The job is often demanding and fast-paced, requiring excellent time management and problem-solving skills.
\n \nRESPONSIBILITIES:
\n- \n
- Interacts with residents and guests. \n
- Has in-depth knowledge of the building and area. \n
- Monitors and controls access to the property from the main entrance. \n
- Monitors security cameras frequently and reports any suspicious activity according to front desk procedures. \n
- Handles resident complaints and assists with problem-solving to the degree possible. \n
- Assists with timely resolution of housekeeping and maintenance issues. \n
- Processing incoming and outgoing packages on building link. \n
- Processing maintenance requests and incident reports on Building Link. \n
- Coordinates loading dock moving schedule for move-ins and move-outs. \n
- Prepares daily shift log report as per Building Link. \n
- Prepares incident reports as needed13. \n
- Report to the property manager and/or head concierge any resident or guest dissatisfaction. \n
- Performs other administrative job-related duties as directed \n
Vacancy posted 25 days ago
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