SMB Technical Architect
Salesforce
Salesforce Pre-Sales Technical Architect
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce's pre-sales Technical Architects (TAs) are the solutions team members who know what's possible and how to make it happen, no matter how complex the challenge appears to be. Their domain and product knowledge allows them to serve as subject matter experts on the account team, not only in terms of product and domain knowledge, but also in how to craft the right solutions to satisfy both business and IT buyers. They are not afraid to dig into the inner workings of our platform to answer a challenging question or address an objection and are equally comfortable speaking to a room of software developers as they are to the CIO & CTO.
As hands-on technical leaders, TAs take an active role in leading and executing Proof of Concepts (POCs) during customer engagements, working alongside the pre-sales team to demonstrate real-world value and validate solution approaches. They translate customer requirements into working prototypes, leveraging their deep technical expertise to de-risk implementations and accelerate time-to-value.
They are willing to be honest about potential challenges and always keep the long-term success of the customer in mind. People who enjoy both working with technology in a deep way and relating to people will excel in this role. Curiosity, communication, and capacity for learning are key pillars for successful TAs.
The SMB Technical Architect works with Salesforce's Small & Medium Business (SMB) customers across all industries. As pre-sales engineers and architects, we partner with our customers to drive digital transformation within their companies and support the sales team in winning new business. We work in a fast-paced, team-driven collaborative environment where everyone brings something unique to the table to get the job done.
Your Impact - Responsibilities
Work with SMB customers in close collaboration with our sales and solution engineering teams to solve a wide variety of technical challenges using the whole portfolio of Salesforce solutions.
Develop relationships and act as a trusted advisor to CIO/CTO/CISO and their teams as they integrate Salesforce into their technology strategy, guiding them towards long-term success.
Understand customer's needs and establish Salesforce's product as the best solution that addresses the technical and business requirements.
Present Salesforce technology infrastructure, including demonstrating deep familiarity with platform capabilities, hosting infrastructure, security, and integration capabilities.
Conduct architecture and technical workshops, providing actionable technical recommendations that are aligned with the client's business objectives.
Handle customer technical due diligence and risk management processes.
Partner with pre-sales teams to lead technical POCs, translating customer requirements into working demonstrations that validate solution feasibility and drive deal progression.
Translate business requirements into solution architectures and roadmaps that best leverage the Salesforce platform and products with a successful implementation and adoption in mind.
Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.
Lead our SMB Technical Architect Community to enable less technical solutions colleagues and act as a multiplier.
Work closely with a variety of stakeholders (e.g., alliances, sales programs, product & product marketing, etc.) to develop and execute internal and external programs and initiatives.
Attain quarterly and annual objectives assigned by management.
Mentor, teach, and guide more junior and less technical team members within the SMB Solution Engineering organization and the Account Executive teams.
Baseline Requirements
Minimum 5 years working experience in a system architect, solution engineering, or technical architect role; OR over 4 years experience in an SME/SMB or tech startup operations, consulting, implementation management, pre-sales, or solution engineering role.
Ability to understand business & IT department requirements, translating those business needs into a compelling solution, and presenting your recommendations to executive, technical, and business audiences.
Deep knowledge of enterprise software applications and their delivery, including several of the following:
Coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, Python, Ruby, etc.)
Database and data management fundamentals
Web and mobile application development and architecture
Application lifecycle management
Integration principles and tools
Enterprise data management tools and methods
Process orchestration
Principles of network, application, and information security
Good understanding of the architectural principles of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, etc.
Strong oral, written, presentation, and interpersonal communication and relationship skills.
Strategic thinker, thought leadership, and comfort communicating with executive audiences.
Excellent time management skills and the ability to support multiple, concurrent projects.
Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
Willing and able to travel occasionally.
Bachelor's degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, or other STEM degrees.
Preferred Requirements
Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g., software engineer, system architect, implementation architect, integration architect, or similar).
Understanding of risk mitigation, compliance, and security.
Experience with design thinking, persona-based discovery, or other innovation techniques.
Industry experience in a specific field, vertical, or market segment is helpful.
Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.
$144.5k - $195.4k
...looking for a highly motivated Solutions Architect to help accelerate customer adoption. This... ...opportunity to join Amazon's world class technical teams, working with some of the best and... .... As a Solutions Architect in the AWS SMB group you will work directly with Small and...SuggestedWorldwideFlexible hoursDay shift$96k - $211.11k
Marketing Solutions Manager, NA SMB Marketing About the Team: At TikTok, our mission is to inspire creativity and bring joy. The Global Business Solutions, SMB Marketing Team's purpose is to make TikTok the most relevant growth platform for small, medium, and mid-market...Suggested$140k - $175k
...in driving adoption, shaping product use cases, and ensuring our SMB and Mid-Market customers succeed in leveraging AI to achieve... ...capabilities, and propose tailored solutions. Collaborate with technical teams, including Solutions Engineering and Application Engineering...SuggestedWork experience placementRemote workWork from home- ...Engineering, or a related quantitative field. 15+ years of progressive experience in software engineering, with at least 5+ years in a Technical Architect, Lead Data Architect, or Principal Data Engineer role, specifically focused on data quality, data governance, or data...SuggestedPermanent employmentContract workLocal area
$180k - $210k
...Must Have Technical/Functional Skills significant depth in AI/ML architecture and solution design on customer-facing programs... ...heavy environments. Roles & Responsibilities - Architect and drive the design, development, and deployment of scalable...Suggested- ...Job Summary To play a pivotal role in designing and implementing complex technical solutions, ensuring they align with business objectives and industry best practices. (1.) Key Responsibilities 1. To bridge the gap between client needs and business goals by gathering...
- ...Generative Ai Technical Lead We are seeking a talented Generative AI Technical Lead with both Data Science and Software Engineering... ...of AI Solutions. In this role you will contribute to architecting, designing and leading small team of GenAI Client Engineers to...
$125k - $145k
...Blenderbox is actively seeking a PYTHON EXPERT that will lead our technical product initiatives. We seek a new trusted teammate that shares our passion for mission-driven work and recognizes the value of modern software development practices. The ideal candidate will...Full timeRemote workHome office- ...Technical Architect APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due...Contract work
- ...Job Description: Technical Architect full-time position(s) available (multiple positions) with Tata Consultancy Services Limited in New York, New York and various unanticipated locations throughout the U.S. to provide technical/architecture expertise in specific technology...Full timeWork at officeRemote workRelocation
$141.8k - $207.9k
...States; About the Role We're looking for an Azure Cloud Architect who thrives on design and collaboration. This role is less... ...Develop and maintain detailed architecture diagrams, standards, and technical documentation that guide engineers and stakeholders....$64k - $224k
...Solution Architect Solution architecture (full-stack, cloud-native, microservices) Node.js (JavaScript) backend APIs AWS infrastructure... ...System observability, monitoring, and logging setup Technical documentation and architecture diagramming Cross-team...Full time- ...support the business and spur innovation. Overview Connection has a fantastic opportunity through our Technical Staffing division for a ServiceNow Technical Architect to define and lead the technical architecture of the ServiceNow platform. This role ensures the platform...
$80k - $200k
...committed to making a positive impact on its customers, employees, and communities. The Role Veeva is seeking a Technical Architect to join our growing Patient CRM team. This pivotal role involves designing, overseeing, and executing technical services for...Permanent employmentFull timeWork at officeLocal areaRemote workWork from homeFlexible hours3 days per week$151.3k - $215k
...Let's talk about how you can find your place here at Stifel, where success meets success. What You'll Be Doing The Technical Architect-Salesforce is responsible for the design and build of the technical architecture of the Salesforce platform. This role level...Flexible hours- ...Sr. Technical Lead Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Tax Terms: W2, 1099 Corp-Corp or 3rd Parties: Yes Job description: Require min 10 - 12+yrs work experience in Mainframe. Proficient in COBOL, CICS...Work experience placement
- ...RELX INC is looking for a Technical Consultant (Pre-Sales) to lead impactful presales engagements focusing on data-driven analytics solutions. You will collaborate with sales teams to position Elsevier's data and software offerings, serving top global pharmaceutical companies...
- ...looking to take the next step in your career with a growing NetSuite Alliance Partner? About the Role We’re seeking a NetSuite Technical Architect with strong full-stack development expertise to join our expanding team. In this role, you'll be responsible for architecting...Full time
- ...Job Description OCI/AWS Technical Architect Must Have Technical/Functional Skills Strong hands on experience with OCI Core Services: VCN, DRG, Object Storage, Networking, Compute, IAM, VPN, FastConnect. Strong hands on experience with AWS Core...
- ...speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here ( You Are As a Technical Architect with the ServiceNow Business Group you are an experienced innovator of new applications in ServiceNow. You can architect system...Work experience placementLive inWork at officeLocal area
$134k - $207k
...Description: Job Description: As an Architect/ Manager you will be responsible for translating client content management requirements into technical designs which includes enterprise-level architecture and implementing strategies using components of the Adobe...Remote work$146k - $183k
...Generative AI Architect Location: New York, NY & Orlando, FL | Practice Area: Technology & Engineering | Type: Permanent Shape... ...AWS, Azure, or GCP) ~ Proven ability to communicate complex technical concepts and influence technical decision-making ~ WIllingness...Permanent employmentWork at office3 days per week- ...Salesforce.com Technical Architect Acumen Solutions is hiring a Salesforce Technical Architect in our New York, NY location. Roles and Responsibilities The candidate will be responsible for owning and delivering complex cloud based solutions using technologies...For contractors
- ...Senior Technical Architect For Banking Enterprise Applications We are looking for a senior technical architect for Enterprise Applications who will oversee a team of developers to design, implement and maintain the applications within the Enterprise Application portfolio...
- ...Alfresco Technical Architect INENT Inc. focuses on understanding, addressing and resolving Talent Acquisition, Engagement and Management needs. The core team has over many years of experience in a variety of industries and management disciplines. We serve our clients...Contract workWorldwide
- ...Technical Architect Location: New York, NY Duration: Fulltime Job Description: • Expertise as scrum master in embedded architecture, design reviews and milestone meetings, scrum master and technical lead for the partner team, ensuring sprint planning, backlog...Full timeImmediate startRelocation
- ...Title: Technical Architect Weehawken, NJ (Onsite) Duration : 6 months Expertise in business domains, and identification of functional domains to drive DDD. At least 5 years hands on experience driving architectural solutions using domain driven...
$120k - $140k
...AI Technical Architect Publicis Re:Sources is the backbone of Publicis Groupe, the world's most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and...Contract workH1b- ...Cross-Functional Technical Architect (MuleSoft with Spring Boot) Job Description/Responsibilities: Need Experienced MuleSoft architect with Spring Boot experience with more than 10+ years of IT experience. 4+ years of integration experience in building integration projects...
- ...Technical Architect – AWS & APIGEE Location: Jersey City, NJ (Onsite) Duration: W2 / C2C Contract Experience: 12+ Years Job Description Amazon Web Service(AWS) Cloud Computing, APIGEE If you are interested, please share your resume with below basic details:...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SMB Technical Architect. Be the first to apply!
- salesforce technical architect New York, NY
- technical architect New York, NY
- servicenow technical architect New York, NY
- pega system architect New York, NY
- system architect New York, NY
- salesforce technical architect
- junior system architect
- technical architect
- servicenow technical architect
- pega system architect

