Practice Coordinator 3

As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and work closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC 3 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers always. The PC 3 is a team player who works closely with others and who is flexible in dealing with with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to solve problems, prioritize and facilitate complex transactions in the course of his/her daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the flow of information between medical, hospital staff and departments to maximize unit efficiency. The PC 3 is required to work at any UCSF campus as needed and scheduled. The UCSF Orthopedic Institute Faculty Practice is a leading center for advanced musculoskeletal care, offering expert diagnosis, treatment, and rehabilitation for patients with orthopedic conditions. Staffed by a team of renowned faculty physicians, the practice provides personalized, evidence-based care, utilizing the latest techniques and technologies to optimize patient outcomes. In addition to clinical excellence, the faculty is committed to advancing orthopedic research, training the next generation of specialists, and improving the overall quality of musculoskeletal health for diverse communities.