Impactful SaaS Support Specialist (L1)
Medsender
A healthcare technology company is seeking a Customer Support Specialist to manage frontline support for users. This full-time role involves resolving issues, improving documentation, and collaborating closely with teams. Ideal candidates will possess excellent communication skills, a strong attention to detail, and a proactive mindset. This role offers the chance to learn quickly and grow within a supportive team focused on delivering high-quality customer service. Competitive compensation and benefits are included. #J-18808-Ljbffr
$60k - $75k
...Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed. Your actual pay will be based... ...opportunities Fast-growing customer base and real-world impact Work closely with product and engineering teams to NRC...SuggestedFull timeRemote work- ...Billing Tech Support Specialist (B2B SaaS) Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy... ...role is an unprecedented opportunity to have an immense impact on our industry leading Client Success Team that ranks 85...SuggestedRemote workFlexible hours
$25 per hour
...Job Description Job Description The Peer Company (TPC) EVOLVE OHSU Impact Peer Support Specialist Job Description Pay: $25 Per Hour Schedule: 1.0 FTE (40 hours per week) Hours & Location: Monday – Friday, 9:00AM – 5:00PM Home Office - Recovery Campus...SuggestedHourly payTemporary workLocal areaHome officeMonday to FridayDay shift- ...seeking a Customer Service professional to join as a Vehicle Support Specialist. You will serve as front-line to customers, guiding them through... ...into Administrator support, with opportunities to learn SaaS operations and cross-functional collaboration across Product,...Suggested
- Addiction Recovery Care in Inez, Kentucky, is seeking a Peer Support Specialist to join their dedicated team. The role involves facilitating... ...prioritized through generous paid time off policies. Join us to make a meaningful impact! #J-18808-Ljbffr Addiction Recovery CareSuggested
- Docebo is seeking a Premium Support Advisor to ensure top-tier experiences for Premier, Advantage, and Essential accounts across channels... ...'s in CS/IT or equivalent is preferred, with 3.5+ years in SaaS support and proficiency with Zendesk, Salesforce, Slack and JIRA...
$15 per hour
Logan Community Resources Inc in Kentucky is looking for a Direct Support Professional to help individuals with developmental... ...additional weekend pay. Join LOGAN to build a rewarding career and positively impact lives. #J-18808-Ljbffr Logan Community Resources IncHourly payWeekend work- ...An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges. This... ...a dynamic environment where your contributions will directly impact client success and satisfaction, and where continuous...Remote work
- A leading SaaS provider is looking for a Customer Support Representative to join their remote team. This role involves troubleshooting and resolving customer issues, maintaining records, and contributing to product improvements. Candidates should have customer service experience...Remote work
- ...through a web browser. Experience supporting a web-based SaaS platform is preferred. The ideal... ...remote work arrangement. The L1 Technical Support Specialist serves as Technical Product Support... ...based on urgency and customer impact. · Follow security and privacy...Full timeWork at officeRemote workMonday to FridayAfternoon shift
- ...GCS - Product Support Specialist (L1) | Night Shifts - US EST PST | SaaS Support Responsibilities Provide day-to-day functional and technical software application... .... Prioritize work‑on‑hand cases with high customer impact and deliver timely resolution. Engage next‑level...WorldwideShift workNight shift
- ...Driver Services L1 Support Program Supervisor The Wyoming Department of Transportation (WYDOT) is seeking a Driver Services L1 Support... ...and problem resolution for organization-wide, high-risk, high-impact, or mission-critical applications, projects, and operational issues...Full timeTemporary workWork experience placementWork at officeFlexible hoursNight shift
- Advocates in Framingham is seeking Direct Support Staff to provide support and guidance to adults with developmental disabilities. This... ...on work-life balance, and the chance to make a meaningful impact every day. Join a mission-driven organization dedicated to respect...
- The L1 Technical Support Specialist at VisualVault serves as the first point of contact for our platforms, delivering professional, timely, and accurate technical support. You will troubleshoot application issues, document all work, maintain SLA commitments, and ensure...Monday to FridayAfternoon shift
- ...service provider located in Naperville, IL, is seeking a Direct Support Professional to assist individuals with intellectual and... ...paid time off and a 401(k). This part-time role offers the chance to make a meaningful impact in people's lives. #J-18808-Ljbffr SevitaFull timePart time
$64k - $86k
GC AI is seeking a Remote Support Specialist to enhance our Customer Experience team. You will manage inbound support requests, troubleshoot... ...role requires 1-3 years of customer support experience in a SaaS environment, strong communication skills, and familiarity with...Remote job$24 - $30 per hour
Vagaro Inc in Pleasanton, CA is looking for Technical Support Agents who are enthusiastic and customer-focused. This onsite position offers... ...hour, plus quarterly bonuses. The role involves troubleshooting SaaS applications, providing reliable support for the Vagaro platform...Hourly pay- A Managed Services Provider in Dallas, TX is seeking a Managed Services Specialist L1. The specialist will resolve technical requests and support customers through effective communication. Key responsibilities include incident handling, ticketing documentation, and collaboration...
- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers, providing responsive and empathetic support... ...and help customers maximize value from Sendoso’s features. A SaaS support background and strong communication skills are essential...Remote jobShift work
- ...organization in Valparaiso, Indiana, is seeking a Residential Direct Support Professional to help implement individualized plans for clients... ..., 401K matching, and paid training. Join us to make a positive impact in our community. #J-18808-Ljbffr Opportunity Enterprises IncFlexible hoursShift workNight shift
$55k - $60k
Technical Support Associate III (Chicago-based) Chicago, United States | Posted on 07/08/2... ...Whether your background includes enterprise SaaS, SEO, APIs, AI, or technical customer... ...office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved...Casual workWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket...Remote job
- ...provider of automotive repair software solutions. This Technical Support Associate role focuses on delivering an outstanding, customer-... ...integrations, scheduling, and CRM teams to ensure value from day one for our remote clients in a SaaS environment. #J-18808-Ljbffr SteerRemote job
- ECP, a market-leading SaaS provider for senior living communities, seeks a Customer Support Representative to be the first point of contact for customers and deliver an exceptional support experience. You will manage tickets from intake to resolution, troubleshoot issues...Remote job
- Community Associates is seeking a compassionate Residential Flex Support Specialist to provide person-centered support to adults with... ...a team environment, and the opportunity to make a meaningful impact by helping individuals achieve personal goals, build independence...Flexible hours
$30 - $35 per hour
...Duties and Responsibilities:This position supports ongoing efforts and one-time initiatives... ...proven test scripts• Support partnership with SaaS vendor to ensure system maintenance,... ...delivering business outcomes and making positive impacts in our global communities. TEKsystems and...Contract workTemporary workRemote workShift work$18 - $20 per hour
...Job Description Job Description Job Title: IT Support Specialist (L1 Helpdesk – Warehouse) Position Type: Contract (12 months) Location: Whitestown, Indiana (Onsite) Salary Rate: $18–$20 per hour (USD) Job ID#:#168992 Job Description: As an IT Support...Hourly payContract workWork experience placement- A leading SaaS provider for construction is seeking a Product Support Specialist in Phoenix, Arizona. The role involves providing advanced technical assistance, resolving escalated issues, and ensuring customer satisfaction. Ideal candidates should possess strong troubleshooting...
- Long Tail Health Solutions Inc. is seeking a Product Support Analyst to be the frontline for customer issues related to AppealAssist and... ...growing support function under the Director of Product Support. 1-3 years in SaaS or healthcare tech preferred. #J-18808-Ljbffr Long Tail
- Fyxer is hiring for a high-impact support role in a remote-first setup. You’ll own the front line of customer support across chat, email and video, diagnosing and resolving issues end-to-end with minimal hand-holding. You’ll work with Customer Success and Product Engineering...Remote job
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