Office Assistant 2

Office Assistant 2

The Division of Juvenile Justice is recruiting to fill a Office Assistant 2 position located in Bethel at Bethel Juvenile Probation Office. What you will be doing: Under the general supervision of the Bethel District Supervisor, independently performs a wide variety of complex clerical duties in support of Juvenile Probation Officers, and Juvenile Justice Counselors facility staff. Represents the Division of Juvenile Justice as the primary first contact at the Bethel Youth Facility directing incoming telephone inquiries and greeting the public. As the primary reception for the office, provides information, explains procedures to the public and other governmental agencies with information requiring knowledge of juvenile probation and facility programs. After determining public needs, direct to appropriate staff. Assurance of proper messages, taking determination of calls that may need emergency handling and use of proper procedures is required of all contacts. Our mission, values, and culture: Through Restorative Justice, we hold juvenile offenders accountable for their behavior; promote the safety and restoration of victims and communities; and assist offenders and their families in developing the skills to prevent crime. Our core values include: Prioritizing Safety – of our youth, staff, families, and communities. Enhancing Strengths - in our youth; in our staff; and in our system. Dedication – doing the right things for the right reasons and modeling relentless integrity and leadership. Responsiveness – providing timely response to youth, families, victims, staff, and justice partners. Respect – for the inherent value of each person's unique strengths and individual differences. The Benefits of joining our team: We are a small, close-knit, dedicated team with close ties in the communities we serve. We take pride in working well with the local entities including police departments and courts, tribal partners, district attorney's, school districts, and residential- and community-based treatment providers. Our caring and dedication to achieving the most benefit to our probationers is recognized throughout our area. Joining our team will bring you the opportunity to have a significant impact on young peoples lives and our communities. We believe in enhancing strengths in our staff by promoting training and professional development. The working environment you can expect: This position is located at the Bethel Youth Facility, 950 State Hwy, Bethel. In addition to Bethel, we supervise youth in the 56 villages of the Yukon-Kuskokwim Delta. This is a fulltime position and as an Office Assistant 2, your work hours will be from 8:00am to 4:30pm, Monday through Friday, with a hour lunch break. Who We Are Looking For: Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.