Collections Customer Service Representative
Staffmark
Now hiring for a Collections Customer Service Representative
Location: Geneseo, NY
Pay Rate: $21.48 - $22.68 per hour
Shift: 8:00 AM to 5:00 PM
From "Hello" to "Happy Customer". Be the Difference!
Looking for Collections Customer Service Representative jobs in Geneseo where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.
If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.
Job Duties
"The Staffmark team had consistent communication and a friendly demeanor." Staffmark Associate
Ready to talk your way into a steady paycheck? Apply now
Location: Geneseo, NY
Pay Rate: $21.48 - $22.68 per hour
Shift: 8:00 AM to 5:00 PM
From "Hello" to "Happy Customer". Be the Difference!
Looking for Collections Customer Service Representative jobs in Geneseo where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.
If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.
Job Duties
- Handle inbound and outbound customer calls regarding account inquiries and payment arrangements
- Answer customer questions and provide timely, professional support
- Discuss payment options and negotiate repayment solutions
- Respond to customer emails with accurate and helpful information
- Troubleshoot account issues and resolve customer concerns efficiently
- Document all customer interactions accurately in the system
- Follow call scripts, company policies, and compliance requirements
- Maintain a positive, professional experience during every customer interaction
- Meet productivity, quality, and performance goals
- High school diploma or GED required
- Strong customer service, communication, and negotiation skills
- Ability to handle inbound and outbound calls professionally
- Comfortable multitasking across multiple computer systems
- Strong typing, data entry, and organizational skills
- Basic knowledge of standard office software and procedures
- Ability to problem-solve and resolve customer concerns effectively
- Goal-oriented with a willingness to learn and meet performance targets
- Reliable attendance and ability to work onsite in Geneseo, NY
- Competitive Weekly Pay
- Comprehensive Benefits including medical, dental, and vision coverage.
- Life and Disability Insurance for added peace of mind.
- Optional 401(k) Plan to help you prepare for the future.
- Supportive Team Environment focused on professional growth and customer success.
"The Staffmark team had consistent communication and a friendly demeanor." Staffmark Associate
Ready to talk your way into a steady paycheck? Apply now
Vacancy posted more than 2 months ago
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