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Senior Manager, AI-Driven Customer Experience Insights

CVS Health

CVS Health in Hartford, Connecticut is seeking a Senior Manager for Customer Experience Intelligence to lead the integration of AI in enhancing customer experiences. This role emphasizes actionable insights derived from customer feedback, driving improvements in health services. The ideal candidate will have substantial experience in data analysis, management, and significant leadership skills. The position includes a comprehensive benefits package and is pivotal to CVS Health's mission of creating optimal experiences for customers and colleagues. #J-18808-Ljbffr CVS Health

Vacancy posted 3 days ago
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