Senior Manager, AI-Driven Customer Experience Insights
CVS Health
CVS Health in Hartford, Connecticut is seeking a Senior Manager for Customer Experience Intelligence to lead the integration of AI in enhancing customer experiences. This role emphasizes actionable insights derived from customer feedback, driving improvements in health services. The ideal candidate will have substantial experience in data analysis, management, and significant leadership skills. The position includes a comprehensive benefits package and is pivotal to CVS Health's mission of creating optimal experiences for customers and colleagues. #J-18808-Ljbffr CVS Health
$75.4k - $199.14k
...compassionate health experience. At CVS Health®, you... ...a time. Enterprise Customer Experience and Insights is at the heart of... ...and colleagues. The Senior Manager, Customer Experience Intelligence (AI & Insights) will play... ...operational, and AI‑driven channels (e.g., sentiment...SeniorHourly payFull timeTemporary workLocal area- ...Travelers Indemnity Company in Hartford seeks a Senior Director of Delivery Transformation to... ...evolution. Focused on Agile and AI integration, this role is critical for enhancing... ...have extensive technology leadership experience and a strong record of driving innovation...Senior
- ...projects from scoping to delivery. The ideal candidate will have over 7 years of experience in product design, strong skills in leading cross-functional teams, and a commitment to integrating AI tools in design processes. This role involves mentoring team members and...Senior
$171.6k - $392.1k
...ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy... ...relationships and obtain experiences that will define your career... ...our clients to enable AI-driven transformation across user... ...recommendations and contribute insights to strategic roadmaps...SeniorSummer holidayWorldwideFlexible hours- The Travelers Indemnity Company is seeking a Sr. Manager, Decision Science in Hartford, Connecticut. This role requires a blend of data... ...candidate should possess a degree in a STEM field or related experience, five years in data analytics, and excellent project...Senior
$91k - $321.5k
...into actionable insights, enabling informed... ...datasets and drive data-driven decision making.... ..., knowledge, and experiences you need to lead... ...of innovative AI solutions that... ...excellence. As a Senior Manager you will serve as... ...company or customer information, handling...SeniorFull timeH1b$96k - $144k
...Technical Project Management Relativity is a... ...with confidence. Our AI-powered, cloud... ...information into actionable insights for litigation,... ...~5 to 7 years of experience leading medium to... ...delivery across senior engineers,... ...investment in AI-driven product capabilities...SeniorHome office$115.4k - $251.6k
...Career Level: IC5 | Senior Individual... ...Product Marketing Manager to define how Oracle Autonomous AI Lakehouse is understood... ...product marketing experience in enterprise cloud... ...scratch, including customer segmentation, competitive... ...qualitative and quantitative insights into decisive...SeniorTemporary workFlexible hours- Travelers Canada is looking for a Senior Manager of Business Insights Delivery in Hartford, CT. This hybrid role will involve driving data insights... ...candidate will have a Bachelor's degree and extensive experience with data visualization, SQL, Python, and other BI tools...Senior
$171.6k - $392.1k
...and Delivery Lead - Senior Manager At EY, we’re... ...and enhance user experience. Establish overall... ...and how to leverage AI as part of an implementation... ...marketing, customer experience,... ...you will need deep insight into transformation... ...marketing, customer‑driven, and/or growth projects...SeniorSummer holidayFlexible hours$142.6k - $261.5k
...- ServiceNow/Moveworks AI Architect Manager In the digital economy,... ...our clients to enable AI-driven transformation across user experience, agentic workflows, and... ...working to improve our customers’ AI capabilities on the... .... Fueled by sector insights, a globally connected,...Summer holidayWorldwideFlexible hours- A leading healthcare insurance provider is seeking a Sr. AI Business Analyst for a remote 1-year contract. In this role, you will use... .... Key responsibilities include automating tasks, generating insights from datasets, and critically evaluating AI outputs. The ideal candidate...SeniorRemote jobContract work
- ...recommendations, and focus areas for senior leaders. Orchestrate and... ...a single, cohesive view of customer experience. Assess the strength and... ...advisor, connecting CX insights to enterprise strategy and... ...Activation leaders, Change Management, Data and Analytics, and Communications...Senior
- ...Pepper Locke LLP, located in Hartford, Connecticut, is seeking a Senior Pricing Analyst responsible for conducting complex data... ...pricing structures. This role is pivotal for providing strategic insights to support informed pricing decisions across the firm's practice...SeniorRemote job
- The Hartford is seeking a Senior Security Engineer to join their team. This senior role involves designing and implementing AI-driven cyber security solutions to enhance application security and vulnerability management. This position requires a strong technical lead who...Senior
$139.9k - $233.1k
Senior Architect, Enterprise Architecture -... ...patient servicing experience across digital self... ...that improve customer experience, advocate... ...with platform, data, AI, and operations... ...enablement and operational insights Knowledge, data,... ...in ambiguity and manage complexity Results...SeniorFull timeLocal areaWork from home- ...loyalty come together, driven by passion and... ...build together As a Senior Account Manager, you will be responsible... ...Deliver cross‑functional insights, recommendations,... ...related field 5+ years of experience, preferably in the... ...and KPIs (call center, customer inquiries etc) for a...SeniorRemote workFlexible hours
$117.6k - $161.7k
Humana Inc. seeks a Senior Data Scientist to transform complex data into actionable insights while working remotely. This role involves developing and maintaining data... ...'s degree in a related field and substantial experience in data analytics. Competitive compensation...SeniorRemote job$150k - $165k
...Job Title Senior IT Project Manager Job Description This is... ...artificial intelligence (AI) and automation... ...judgment when interpreting insights, and adapt as... ...~10+ of professional experience in project management... ...the-shelf products and custom developed applications...SeniorTemporary workWork at officeLocal areaFlexible hours$112.1k - $186.8k
The Business Project Senior Advisor plays a critical role on... ...understands, discusses, and acts on customer experience. This is a high‑impact,... ...advisor, connecting CX insights to enterprise strategy and... ...Activation leaders, Change Management, Data and Analytics, and Communications...SeniorLocal areaRemote workWork from home$188k - $225k
...0 CIOs / CxOs and senior IT leaders across... ...of knowledge and insight focused on CIO-level... ...What you’ll do: Manage a portfolio of 25+... ...leveraging your own experience, Gartner’s... ...and developing a customized service plan. Conduct... ...technology exposure (AI, BI, ML, Digital Transformation...SeniorLocal area- A leading digital operations management firm is seeking an Account Manager to manage a portfolio of existing SaaS customers. The role requires strong relationship-building skills... ...have at least 7 years of customer-facing experience and be skilled in using tools like...
$170.6k - $390k
...The opportunity The Senior Network Security Architect... ...team as a Senior Manager in Cybersecurity Engineering... .... Deep technical experience in Zero Trust and Network... ...Enabled by data, AI and advanced technology... ...transactions. Fueled by sector insights, a globally connected,...SeniorSummer holidayRemote workFlexible hours$120.1k - $251.6k
...Description Leads and manages the construction... ...impacts to senior management. Oversees... ...Reviews and provides insights into unresolved or... ...: Certain US customer or client-facing... ...knowledge, skills, experience, market conditions... ...saving care. And with AI embedded across...SeniorContract workTemporary workFor contractorsFlexible hours$97.5k - $199.5k
...comprises experienced project managers, commissioning experts,... ...Execution : Extensive experience in managing startup and... .... Strategic Insight : Ability to provide strategic... ...: Certain US customer or client-facing roles... ...-saving care. And with AI embedded across our products...SeniorFull timeTemporary workFor contractorsRelocationRelocation packageFlexible hours- Travelers Canada is looking for a Senior Manager, Decision Science in Hartford, CT to lead analytic-driven business decisions across the... ...to surface actionable insights that influence strategies and... ...candidate has five years of related experience, a degree in a STEM field,...Senior
- Ernst & Young Oman is seeking a Senior Manager for Managed Services AI, IT & Automation to design and operationalize AI-enabled services for clients. This role requires 12-14 years of experience in enterprise architecture and IT operations. The Senior Manager will lead...Senior
- Ernst & Young Oman is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. This role emphasizes innovation and requires strong experience in ServiceNow development and AI strategies. The ideal candidate will possess...Senior
$130k - $150k
..., highlighting customer outcomes, and grounded... ...with Product Management to understand... ..., translating insights into actionable... ...updates to senior leadership on key... ...relevant work experience required 5+ years... ...in AI) with the ability... ...issues Metrics-driven and focused on...SeniorWork experience placementFlexible hoursShift work- ...Accountabilities 1. Manage strategic,... ...themes. 5. Use insight, analytics and market... ...work. 7. Act as a senior marketing point of... ...• Extensive experience delivering strategic... ...Focuses on the Customer | Demonstrates... ...Communication, Data-Driven Decision Making,...SeniorLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, AI-Driven Customer Experience Insights. Be the first to apply!
- manager customer success team Hartford, CT
- senior customer service manager Hartford, CT
- customer service account executive Hartford, CT
- customer service executive Hartford, CT
- manager customer experience Hartford, CT
- sales customer service manager Hartford, CT
- customer development manager Hartford, CT
- senior manager customer experience Hartford, CT
- remote customer service manager Hartford, CT
- customer business manager Hartford, CT

