Executive Housekeeper

Responsibilities: * Establishes and enforces standards and procedures for Housekeeping and Laundry Personnel.

• Plans work schedules to ensure adequate service.
• Inspects and evaluates the physical condition of the hotel and submits

to management recommendations for painting, repairs and furnishings.

• Periodically inventories supplies and equipment.
• Investigates alternative cleaning methods and equipment.
• Demonstrates a winning personality with refinement and character. Displaying

an outgoing personality using confidence and style. * Performs all assigned tasks with enthusiasm, professionalism and exceeds our customer’s expectations. * Allocates funds, authorizes expenditures, and assists in planning budgets for departments. * Requisitions supplies and equipment. Inspects guests’ rooms, public access areas for cleanliness and appearance.

• Accurately uses proper telephone techniques and etiquette.
• Provides guest with information including

hotel, casino and restaurant, including hours of operations, special events and promotions. * Answers patrons’ complaints and resolves problems. Competencies: * Ability to relate effectively in one-on-one situations with guests and other members of the Company. * Be completely knowledgeable about all Bally’s programs, promotions, activities and functions. * Must carry out safety and emergency procedures including, but not limited to fire, crowd, control, inclement weather, and Homeland Security threats. * Works with casino staff and reservations to assure maximum hotel occupancies by casino customers. * Must communicate with guests and be able to direct/escort them to various facilities and functions within the property.

• Assist in training in Hotel Housekeeping and Laundry.
• Must interact with guests and other employees in a courteous, empathetic, and

discreet manner.

• Supports and maintains Bally’s courtesy guidelines for guests and employees
• Promotes outstanding guest relations.
• Performs other duties as assigned.
• Ability to relate effectively in one-on-one situations with guests and other

members of the Company functions. Work Environment: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodation maybe enabling individuals with disabilities to perform the essential functions.

• Executive Housekeeper is required to work with cleaning chemicals.
• Work area is exposed to chemical fumes and smoke.
• The work environment is temperature controlled.
• The noise level in the work environment is usually moderate.
• Must be able to work in a smoking environment.

Additional Benefits:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Salary Range: * 66,825.00/Annually Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.